RN Manager

Job Title: RN Manager

Location: Remote 

Company: Ways2Well

About Ways2Well: At Ways2Well, we are pioneering the future of personal health and wellness management. Leveraging comprehensive blood lab analysis, we offer insights into individuals' current health states and devise optimal solutions to prevent chronic illnesses. Our virtual, low-cost care model ensures convenience and affordability, eliminating the need for time-consuming doctor visits. Our clinical team is significantly above the industry standard, thoroughly reviews health histories to identify and treat underlying causes. In collaboration with ReviveRx, we provide prescription-grade vitamins, supplements, hormone therapies, and custom-compounded medications directly to consumers. Established in 2018 in Houston, Texas, we are leaders in preventive healthcare.

•Leadership: Provide guidance, coaching, and mentorship to team members. Conduct formal coaching sessions, write-ups, and regular one-on-ones to support staff development.

•Patient Support: Ensure the delivery of exceptional patient support and satisfaction, including effective complaint resolution to maintain high standards of care.

•Provider Support: Ensure providers have all necessary resources to deliver high-quality patient care, facilitating effective communication and resource management.

•Team Environment: Foster a positive and collaborative team environment, encouraging teamwork and open communication.

•Education: Assist in the education and onboarding of new support staff, ensuring they are well-prepared and informed.

•Leadership Skills: Strong leadership skills with the ability to inspire and motivate team members.

•Computer Skills: Proficient in healthcare software and electronic medical records.

•Customer Service: Strong communication skills with proven patient experience skills.

•Organizational Skills: Detail-oriented with excellent organizational skills, capable of managing multiple tasks efficiently.

•Chart Preparation: Proficient in charting, uploading lab reports, and updating patient profiles accurately.

•Preoperative/Postoperative Procedures: Proficient in preoperative and postoperative patient communication and documentation.

•Appointment Management: Proficient in scheduling and managing appointments effectively.

•Personality: Energetic, friendly, outgoing, and proactive, with a strong ability to engage with patients and staff.

•Growth Mindset: Willingness to learn and grow with the company, open to new challenges and continuous improvement.