Head of Data and Analytics

iKhokha is a place where chance takers become change makers.
At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa. 

We’re looking for a visionary Head of Data and Analytics to lead our data strategy, drive actionable insights, and champion data-driven decision-making across the business.

At iKhokha, we’re redefining how SMEs thrive through innovation — and in this role, you’ll harness the power of data to help accelerate entrepreneurship and unlock growth for small businesses across South Africa.

So, what will you do? 

• As the Head of Data and Analytics, you will be responsible for leading and managing the data and analytics function within our organization.
• Your primary objective will be to drive data-driven decision-making, develop data strategies, and provide actionable insights to support business growth and optimization.
• You will lead a team of Data Professionals, collaborating with cross-functional stakeholders to leverage data and analytics capabilities.

In addition to the above, you will: 

• Develop and implement a comprehensive data strategy aligned with business goals.
• Establish data governance frameworks and policies to ensure data quality, privacy, and compliance.
• Collaborate with Engineering, Product, Growth, Finance and Retention Teams to optimize data acquisition, storage, and integration processes.
• Oversee the analysis and interpretation of complex data sets to derive actionable insights.
• Collaborate with business stakeholders to identify data-driven opportunities for optimization and growth.
• Develop and deliver reports, dashboards, and visualizations to communicate insights effectively.
• Ensure data-driven decision-making and provide recommendations to key stakeholders.
• Assess and optimize data infrastructure, including data storage, processing, and retrieval systems.
• Collaborate with  Engineering, Product, Growth, Finance and Retention Teams to ensure the availability and scalability of data platforms and tools.
• Stay updated with emerging data technologies and trends, making recommendations for adoption.
• Build and lead a high-performing team of Data Professionals.
• Provide mentorship, guidance, and professional development opportunities to team members.
• Foster a collaborative and inclusive team culture, promoting knowledge sharing and innovation.
• Collaborate with cross-functional teams to integrate data and analytics into business processes.

• Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

Deal Breakers: 

10+ years’ experience with the following:

Experience and Training: 

• 5+ years in a leadership role within a data and analytics function.
• Strong knowledge of data management, analytics, and visualization tools and technologies.
• Familiarity with industry-specific regulations and compliance requirements related to data.

Specific knowledge, Skills and Competencies:

• Data Strategy and Management: Expertise in developing and implementing data strategies, including data governance, data quality, and data integration. Ability to oversee data acquisition, storage, security, and privacy practices.
• Data Analysis and Insights: Proficiency in data analysis, interpretation, and visualization. Experience in identifying trends, patterns, and actionable insights from complex data sets. Skill in translating technical findings into business-friendly language and formats.
• Team Leadership and Management: Strong leadership skills to inspire and manage a team of Data Analysts, Data Engineers, and Data Scientists. Ability to provide guidance, mentorship, and professional development opportunities.
• Business Acumen: Deep understanding of the organization's industry, business model, and strategic objectives. Ability to align data and analytics initiatives with business goals, enabling data-driven decision-making at all levels.
• Technical Expertise: Proficiency in data and analytics tools and technologies, such as SQL, Python, R, Tableau, Power BI, or similar platforms. Knowledge of machine learning, statistical modelling, and predictive analytics techniques.
• Stakeholder Engagement: Excellent communication and interpersonal skills to collaborate effectively with cross-functional stakeholders, including executives, department heads, and technical teams. Ability to present complex information in a clear and concise manner.
• Project Management: Strong project management skills to oversee and prioritize data and analytics initiatives. Ability to manage resources, timelines, and deliverables to ensure successful project outcomes.

Business understanding: 

The Head of Data and Analytics would need to possess a strong understanding of the business in order to effectively perform their role. Some key aspects of business understanding that would be beneficial include:

• Understanding of the organization's industry, market dynamics, and competitive landscape.
• Knowledge of key business metrics, goals, and performance indicators.
• Familiarity with regulatory and compliance requirements related to data management and privacy.
• Ability to align data and analytics strategies with business objectives and drive value for the organisation.

Perks of joining the Tribe?  

• Work in a high-growth company with tangible results you're accountable for. 
• Enjoy hybrid, remote, and in office work models. 
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. 
• Be guided by visionary leadership. 
• Seize the opportunity for study leave.   
• Access to on-demand learning and development. 
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so). 
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.