Offer summary

Qualifications:

Hospitality business background or experience in PMS implementation., Ability to adapt quickly to new technologies and procedures., Strong multitasking skills in a fast-paced environment., Fluent in English, with additional languages as a plus..

Key responsibilities:

Provide technical consultancy to hospitality customers in the EMEA region.

Implement and train on PMS, including integration and configuration.

Analyze customer needs and ensure systems meet specific requirements.

Report project status and proactively work towards achieving project goals.

Job description

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

Job Description

Provide technical consultancy to our hospitality customers within EMEA region
Identify areas of required development within correspondence templates to increase data visibility from PMS to Correspondence templates
PMS Implementation, integration, and training (remotely and customer on-site)
PMS Interfaces Implementation
Meeting & Events solution Implementation
Configure the system to meet country-specific legal fiscal requirements
Analyze customer needs and configure the systems to their specific requirements
Ensure multiple users, and service model concept meets the customer operational workflow
Train the staff in the best and most practical use of the software
Take the customer site live, answer any operational and application requests onsite
Report accurate project status and act proactively to achieve the project goal
Internal consultation

Qualifications

Hospitality Business background or working record in a similar PMS implementation role
You have the same passion for the Hospitality industry as our customers' passion to serve their guests
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment
Ability to quickly learn the company’s various IT solutions and able to handle system installation
Ownership with quality, Professional “get it done” attitude and work ethic
Fluent in English, other languages are add-on
Willingness to travel 75%

Additional Information

Exciting job within a creative environment and the opportunity to make a real impact on the business
Grow your experience with web and cloud technologies in a very innovative technology environment
Friendly, motivated and talented multicultural team
Opportunities to grow and develop with Shiji
Training to meet role requirements

Required profile