VA - Website Chat Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficient in Microsoft Office Suite, especially Excel, Teams, and SharePoint., Experience with Google Applications and setting up Live Chat systems., Strong organizational skills with a keen eye for detail and self-management abilities., Familiarity with PHP, MySQL, and Linux optimization is a plus..

Key responsibilities:

  • Manage website chat and ensure timely responses to inquiries.
  • Load website information into the knowledge database and update social media with new content.
  • Communicate effectively with team members via email, phone, and Teams.
  • Work collaboratively as a team player while maintaining a customer-focused approach.

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tawk.to Information Technology & Services SME https://www.tawk.to/
201 - 500 Employees
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Job description

Job Description

Main Requirements:

  • Must be able to use excel incredibly well, Microsoft office, inclusive of MS Teams, MS Outlook - Including Templates, MS Excel, MS SharePoint and Fillable Forms, MS Word Templates
  • Must be able to use Google Applications 
  • Knowledge with setting up a Live Chat
  • Knowledge with loading the website info into the knowledge database 
  • Someone whos very organized, self managing, picks up and finds information quickly, good eye for detail
  • Plus: can post new additions to the website on social media 
  • Must be familiar with website that is built on using PHP & Mysql
  • Knowledge with optimizing in running on Linux
  • Knowledge of Airtable 



Ok. Last thing...
If you are still not sure, or still scared, apply anyway! We don't hire off of keywords. We hire real living people who have voices; who are willing to learn what you need for your career growth, click on "apply button" and we'll get in touch with you soonest as possible.

Additional Information

Other Requirements:

  • REMOTE JOB ONLY!
  • Good with Written & Verbal Communication Skills
  • Communicate via teams, email, or phone calls.
  • Excellent interpersonal skills and customer focused
  • Excellent people skills and team player
  • Amendable to work 40 hours in a week 
  • 8:30 AM to 5:00 PM EST (New York Time)
  • We offer competitive salary starting Php 30, 000/month (depending on the requirements)

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Microsoft Excel
  • Google Applications
  • Virtual Teams
  • Microsoft Outlook
  • Non-Verbal Communication
  • Teamwork
  • Detail Oriented
  • Social Skills

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