Offer summary

Qualifications:

Experience managing social media across multiple platforms with a focus on audience engagement., Solid administrative background including data entry and calendar management., Excellent written communication skills for professional correspondence., Familiarity with the hospitality or food service industry is preferred..

Key responsibilities:

Develop and execute social media posting strategies to enhance customer engagement.

Create visual content that highlights the business's offerings across various services.

Manage and update calendars for food truck and trailer locations to inform customers.

Process operational reports and support administrative needs for the hospitality operation.

Job description

This is a remote position.

Schedule:

Tuesday- Saturday, 10 am - 3 pm
Client Time zone: CDT

Client Overview

Join a thriving multi-faceted hospitality business that’s actively scaling and expanding their reach across multiple revenue streams. This dynamic company operates a popular bar and restaurant as their flagship location, while also running mobile food services including both a food truck and food cart that bring their culinary offerings directly to customers at various locations. Additionally, they provide comprehensive catering services, allowing them to serve clients at special events and private functions. The business is in an exciting growth phase, focused on increasing their visibility and staying top-of-mind with customers across all their service channels. This is an opportunity to be part of a company that values innovation, customer engagement, and strategic expansion in the competitive hospitality industry.

Job Description

This is an exciting opportunity to become the driving force behind a growing hospitality business’s digital presence and operational efficiency. As the Social Media Assistant, you’ll play a crucial role in helping scale the business through consistent, engaging social media management while providing essential administrative support across multiple business operations. This position offers the perfect blend of creative social media work and practical administrative tasks, making it ideal for someone who thrives on variety and wants to make a tangible impact on a business’s growth trajectory. You’ll be responsible for maintaining the company’s online visibility, ensuring they stay connected with their customer base, and streamlining key operational processes that support their multi-location hospitality services.

Key Responsibilities

Develop and execute consistent social media posting strategies across multiple platforms to drive customer engagement and business visibility
Create compelling visual content and graphics that showcase the business’s diverse offerings across their bar, restaurant, food truck, and catering services
Manage and update dynamic calendars showing food truck and food trailer locations and schedules to keep customers informed of mobile service availability
Process daily operational reports from staff and convert them into actionable business communications, such as transforming inventory shortage reports into supplier orders
Coordinate travel arrangements and logistics to support business operations and expansion activities
Handle data entry tasks that streamline business processes and improve operational efficiency
Maintain professional communication with vendors, suppliers, and business partners through email correspondence
Support the overall administrative needs of a multi-faceted hospitality operation

Requirements

Experience managing social media across multiple platforms with demonstrated success in audience engagement
Solid administrative background including data entry, calendar management, and vendor communication
Excellent written communication skills for professional correspondence and customer-facing content
Familiarity with hospitality, restaurant, or food service industry operations is highly preferred
Proven ability to work independently while managing multiple tasks and priorities efficiently
Comfortable with video conference communication for regular check-ins and project coordination
Self-motivated professional who thrives in a performance-based work environment with growth opportunities