Business Systems Analyst

About DOXA 

DOXA Insurance Holdings is a Midwest-domiciled holding company that acquires specialty niche-focused insurance distribution companies such as Managing General Agencies (MGA), Wholesale Brokers, Program Administrators, and Retail Agencies. We currently operate 20 companies and expect that number to grow every year. DOXA’s leaders are experienced insurance executives with credentials in the niche and specialty insurance market. We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our rapidly expanding team.

Benefits

DOXA Insurance Holdings offers employees an excellent work environment with opportunities for growth. We offer flexible work schedules and casual work attire & environment. Our compensation package includes vacation and sick compensation, health, dental, vision, life, and long-term disability insurance, and a matching 401(k) plan. This position will be hybrid/remote at the Fort Wayne, In office, or remote pending on experience.

Job Description

In this role, you will serve as a critical link between business operations and technical development, ensuring the seamless implementation of system solutions.  Your primary responsibilities will include gathering and analyzing requirements, leading quality assurance efforts, and identifying opportunities to improve efficiency and scalability within our policy and claim systems. The ideal candidate is passionate about solving complex challenges and thrives in a dynamic environment. DOXA is well positioned for growth and the Business Systems Analyst will directly contribute and grow with DOXA.    

• Requirement Gathering and Analysis: Collaborate with stakeholders to gather and analyze requirements for both ad hoc  requests and large-scale implementations  
• Technical Collaboration: Partner with developers to ensure successful solution delivery and system   alignment with business needs.  
• Quality Assurance (QA) and User Acceptance Testing (UAT): Lead end-to-end testing efforts to ensure system functionality and alignment with  requirements.  
• Problem Solving & Troubleshooting: Analyze and resolve issues related to data, applications, and system functionality.  
• Business Process Improvement: Provide actionable insights and recommendations to enhance business processes  and optimize system performance.  

Education:  

• Bachelor’s degree  

Experience: 

• 3-5 years of experience in a Business Systems Analyst role 
• 3+ years of experience in Property and Casualty (P&C) insurance 
• 3+ Years experience with insurance policy admin systems and processes 

Technical Skills: 

• Basic Understanding of Systems Architecture  
• Intermediate SQL skills 
• Knowledge of Development Processes 
• Knowledge of version control systems and project management tools 

Soft Skills: 

• Strong analytical and problem-solving abilities. 
• Excellent communication and collaboration skills. 
• Ability to work independently and as part of a team 

Preferred Skills 

• Experience developing scalable web applications using .NET technologies (VB & C#) 
• Familiarity with configuring and managing insurance policy forms and templates 
• Familiarity with claims systems and associated processes 
• Expertise in Excess and Surplus Insurance Lines  
• Understanding of insurance rating framework and methodologies