[Poland] Surgical Manager (EEU & Distributor Markets)

As a specialized company dedicated to eye health, Santen aspires to contribute to the realization of “Happiness with Vision” by providing valuable products and services to patients, consumers, and medical professionals around the organization.

Since its establishment in Japan in 1890, and guided by its CORE PRINCIPLE, “Tenki ni sanyo suru,” Santen has been committed to helping people maintain and improve their eye health, and is engaged in the global research and development, manufacturing, and sales and marketing of pharmaceutical products in the field of eye care, supporting the eye health of approximately 50 million people worldwide.

Our duty is to create future in which as many patients and consumers as possible can lead happy and fulfilling lives, we will continue to contribute to the realization of better eye care by providing solutions that eliminate bottlenecks in the diagnosis and treatment of eye diseases, thereby revolutionizing the treatment flow. Each of us is deeply committed to challenging ourselves, building an organization that brings together diverse internal talents and external expertise, and to doing our utmost to realize a society in which people everywhere can feel happy through vision-related experiences. Isn't it exactly the kind of environment you want to belong in?

Job’s mission

The mission of the Surgical Manager (EEU & DMK) is to provide strategic leadership and operational guidance to our teams, fostering a culture of excellence and collaboration. The role is dedicated to driving sales growth, expanding market presence, and delivering exceptional customer experiences. This position may be based in Poland, Czech Republic, Slovakia, Hungary, Romania or Bulgaria.

By empowering and developing our Surgical Partners, the Surgical Manager aims to enhance product knowledge, foster commercial and promotional skills, promote innovative solutions, and contributes to improved patient outcomes. Through commitment to ethical practices and adherence to regulatory standards, the Surgical Manager strives to be a trusted partner in the healthcare industry, making a positive impact on the lives of patients and healthcare providers.

Key Responsibilities & Accountabilities

• Drive the development of PRESERFLO Micro Shunt in the EEU cluster (Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria) and selected countries in the Distributor Markets cluster (Slovenia, Croatia, Greece).
• Manage own direct set of accounts.
• Coach, supervise and mentor two Surgical Partners to strengthen market impact and to provide personal development.
• Track and achieve country sales targets. Define annual sales targets for Surgical Partners in collaboration with EMEA Sales Director.
• Ensure proper reporting to EMEA Surgical Management, Head of EEU & Local Country Managers.
• Identify local risks and opportunities and coordinate a plan to address them.
• Provide accurate feedback on competitors activities in the field.
• Work with Country Managers on Tender Management.
• Initiate and develop sustainable relationship with key opinion leaders across the country.
• Lead the recruitment of potential new Surgical Partners and oversee their onboarding.

• At least six years of pharma/ medical devices sales background. Experience with approaching hospitals is desirable. Experience in Ophthalmology is desirable.
• Proficiency in English, both written and verbal, as well as at least one local language (Polish, Czech, Slovak, Hungarian, Romanian, Bulgarian).
• In-depth knowledge of the pharmaceutical industry. Good understanding of national healthcare systems in this area (policies, structures and processes).
• Experience in managing an international team. The ability to lead and inspire.
• Capability to work collaboratively with cross-functional teams, Surgical Partners, and other stakeholders to achieve common goals and drive business success.
• Proficiency in negotiating terms and agreements with customers and key stakeholders to achieve win-win outcomes and drive sales growth.
• Skill in identifying challenges or obstacles in the sales process, analyzing root causes, and proposing effective solutions to overcome them.
• Experience in the operating room.
• Achieving top sales performance combined with emotional control, self-confidence and desire to improve.
• Scientific or medical degree is desirable.

Deadline
Please apply before 8th June 2025.
To submit your application, please upload English version of CV (click on Apply and follow the instructions).