Network Engineer - Juniper Focused

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Join Our Network Operations Center (NOC) Team – A Juniper-Focused Opportunity!

Are you ready to take your networking career to the next level? Join our dynamic NOC team and immerse yourself in a role with a strong focus on Juniper technologies, ensuring the highest standards of service availability, performance, and customer satisfaction. This is more than a job—it’s an opportunity to thrive in a collaborative, fast-paced, and technically challenging environment.

Key Responsibilities:

1. Service Optimization: Ensure maximum service availability and performance through proactive monitoring and swift resolution.
2. Juniper-Centric Network Services: Configure and maintain customer network services on Juniper core equipment.
3. Technical Support: Provide advanced troubleshooting and support to Engineering and other technical teams.
4. Problem Solving: Diagnose and resolve complex IP network and VoIP issues, leveraging Juniper solutions for efficient fault resolution.
5. Operational Excellence: Manage and grow monitoring systems for early warning alerts, ensuring accurate and timely notifications.
6. Documentation: Maintain and develop detailed technical documentation and run-books to streamline operations.
7. Continuous Improvement: Identify opportunities to enhance processes and improve service delivery with innovative solutions.

Why Juniper Expertise Matters:

We rely heavily on Juniper technologies to deliver robust and scalable networking solutions. This role offers you the chance to deepen your expertise in Juniper routing, switching, and network security, while working on state-of-the-art systems. With access to cutting-edge tools and collaboration with industry-leading teams, you’ll contribute to shaping a resilient, high-performing network infrastructure.

What We’re Looking For:

• Juniper Experience: Hands-on experience with Juniper equipment and protocols (e.g., BGP, OSPF, MPLS). Juniper certifications (JNCIA, JNCIS, or JNCIP) are highly valued.
• Technical Prowess: Strong understanding of IP networking (layers 1–3), routing protocols, and troubleshooting at carrier/enterprise levels.
• VoIP Expertise: Ability to analyze and resolve VoIP network issues, including SIP-level troubleshooting.
• Linux Skills: Proficiency with Linux CLI and basic system administration.
• Analytical Mindset: Excellent problem-solving skills and the ability to interpret data from diverse sources.
• Communication: Clear communicator with the ability to translate technical issues into actionable insights.
• Team Player: Collaborative approach with a willingness to assist and learn from others.

Additional Skills That Set You Apart:

• Strong Cisco or Juniper routing/switching knowledge (Multicast, QoS, IPv6).
• Familiarity with network monitoring tools and the ability to implement improvements proactively.
• Ability to work independently while effectively managing multiple priorities.

What We Offer:

• Professional Growth: Opportunities to enhance your Juniper expertise through hands-on projects and training.
• Team Environment: A supportive, collaborative team culture that values knowledge sharing and innovation.
• 24/7 Impact: Be part of a critical team ensuring our network’s uptime and performance.
• Career Advancement: Take on increasing responsibilities and build a career in cutting-edge network operations.

Whether you're troubleshooting a VoIP call at the SIP level or configuring a Juniper core router, this role offers a platform for technical growth and impactful problem-solving.

If you're passionate about networking and ready to focus your skills on Juniper technologies, we’d love to hear from you!

Technical Qualifications:

1. Certifications (Preferred):

   • Juniper Networks Certifications:
     • Juniper Networks Certified Internet Associate (JNCIA)
     • Juniper Networks Certified Specialist (JNCIS) in Routing & Switching, Security, or Service Provider
     • Juniper Networks Certified Professional (JNCIP) or Expert (JNCIE) – a significant advantage.
   • Additional Networking Certifications:
     • Cisco (CCNA, CCNP, CCIE) to complement multi-vendor experience.

2. Networking Skills:

   • Expertise in Juniper equipment (MX, EX, SRX series) for routing, switching, and security.
   • In-depth understanding of IP networking layers (1–3) and protocols like BGP, OSPF, ISIS, MPLS, and EVPN.
   • Experience with WAN technologies, including SD-WAN.
   • Knowledge of network automation tools and scripting languages (e.g., Python, Ansible, NetConf).
   • Advanced troubleshooting skills for L2/L3 networking, including VLANs, VRFs, and multicast.
   • Experience with Junos OS and its CLI.

3. Security Expertise:

   • Hands-on experience with Juniper firewalls (SRX series) and security policies.
   • Knowledge of VPN technologies (IPSec, SSL VPN).
   • Ability to implement and troubleshoot firewall policies, NAT, and intrusion prevention systems.

4. VoIP and SIP:

   • Familiarity with VoIP network design and troubleshooting, including SIP protocol debugging.
   • Experience integrating and maintaining Juniper solutions in VoIP environments.

5. Network Monitoring and Tools:

   • Familiarity with monitoring tools like SolarWinds, Nagios, Zabbix, or Juniper HealthBot.
   • Ability to design proactive monitoring for Juniper devices.

6. Carrier-Grade Networking:

   • Experience in service provider environments, especially with high-availability and high-throughput demands.
   • Expertise in QoS (Quality of Service) and traffic engineering.
   • Knowledge of carrier-grade NAT and load-balancing solutions.

Professional Skills:

1. Experience:

   • 5+ years in telecom or MSP environments managing large-scale Juniper networks.
   • Demonstrated experience in designing, deploying, and supporting complex Juniper-based networks.

2. Problem Solving:

   • Strong diagnostic abilities, especially for service provider-level incidents.
   • Ability to assess and escalate critical issues with clear action plans.

3. Project Management:

   • Experience leading network upgrades, migrations, and capacity planning.
   • Familiarity with ITIL or similar service management frameworks.

4. Collaboration:

   • Comfortable working with cross-functional teams (Engineering, NOC, Support).
   • Ability to train and mentor junior staff on Juniper solutions.

Soft Skills:

1. Communication:

   • Clear written and verbal communication to explain complex technical topics to non-technical stakeholders.
   • Ability to document designs, procedures, and troubleshooting steps.

2. Adaptability:

   • Flexibility to work in a fast-paced MSP environment with multiple client demands.
   • Willingness to participate in on-call rotations for 24/7 support.

3. Proactivity:

   • Keen interest in staying updated with the latest Juniper technologies and trends.
   • Self-starter who takes initiative to address potential issues before they impact clients.

Optional but Valuable:

1. Cloud Networking:
   • Familiarity with integrating Juniper solutions in hybrid or cloud environments (e.g., AWS, Azure).
2. DevOps Integration:
   • Knowledge of integrating Juniper devices with CI/CD pipelines.
3. Multivendor Experience:
   • Ability to interoperate Juniper devices with Cisco, Arista, or other network equipment.

Summary:

This role demands a deep understanding of Juniper technologies and telecom networking principles, alongside the flexibility and multitasking skills needed for an MSP setting. Candidates should excel in technical expertise, collaborative teamwork, and proactive problem-solving to thrive in this high-demand position.