Billing Associate

We are looking for a meticulous and reliable Billing Associate to join our Client Financial Controls team. This role is ideal for someone who takes pride in precision, values consistency, and enjoys working behind the scenes to ensure financial accuracy. You will play a key role in managing end-to-end client billing operations—including setup, invoicing, collections, billing adjustments, and accounts receivable processes—while working cross-functionally with internal teams. Reporting to the Senior Director of Client Finance, you will be entrusted with maintaining high standards of accuracy and contributing to the financial integrity of our client engagements. 

The ideal candidate is detail-driven, experienced in billing or accounts receivable, and comfortable working in a structured environment where accuracy, timeliness, and subject matter expertise are highly valued. 

Billing and Fee Collection (90%)

• Prepare accurate and timely monthly, quarterly, and annual invoices for service fees, activity-based fees, and custom engagements, ensuring adherence to established billing procedures. 
• Partner closely with client service teams and the corporate accounts receivable department to validate billing details and support timely collections. 
• Maintain billing integrity by collaborating with financial accounting on reconciliations, adjustments, and internal controls. 
• Document and communicate billing system enhancements, process issues, and technical requirements to management and technology teams. 
• Provide thoughtful and clear responses to client inquiries related to billing, fees, or payment timelines. 
• Conduct invoice audits to identify discrepancies, resolve outstanding issues, and ensure historical billing accuracy. 
• Identify and implement improvements to streamline the fee collection process, including billing for implementation services. 

Additional Responsibilities (10%)

• Support structured ad hoc financial analysis and data requests with a focus on accuracy and clarity. 
• Contribute to financial operations projects, applying a methodical approach to process improvement and documentation. 

• Bachelor’s degree in Finance, Accounting, or a related field; OR 5+ years of experience in billing and/or accounts receivable. 
• Proficiency with billing systems and Microsoft Office, especially Excel (e.g., formulas, pivot tables, reconciliation tools). 
• Exceptional attention to detail and commitment to data integrity. 
• Strong organizational skills, with the ability to manage priorities and meet deadlines within a well-structured workflow. 
• Clear and concise communication skills, both written and verbal. 
• A thoughtful, solutions-oriented mindset with a commitment to delivering high-quality internal and external service. 

Dedicated Workspace: Must have a home office or workspace that is free of distractions and interruptions to ensure productivity and focus during work hours. 

Reliable Internet Connection: High-speed internet is required to support video conferencing, file sharing, and other work-related technology needs. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.  

An Equal Opportunity Employer 

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.