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Service Manager SAP Basis

Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

Experience in SAP Basis administration and support., Strong communication and interpersonal skills., Ability to manage vendor relationships and coordinate support levels., Proven problem-solving and decision-making abilities..

Key responsibilities:

  • Coordinate SAP Basis support and manage ticket escalations.
  • Implement changes based on new requirements in the technical area.
  • Communicate with stakeholders regarding changes and project developments.
  • Manage documentation and support operational development projects.

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Green Clover Human Resources, Staffing & Recruiting Small startup https://green-clover.in/
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Job description

We are looking for a Solution Expert, SAP Basis to join our SAP GRC and Basis team in Mumbai, India.
We are offering a lot of challenges and growth potential for people passionate about supporting business with world-class solutions.
Main Responsibilities:
·        Coordinate SAP Basis support between support levels 1, 2 and 3 when tickets need escalation management
·        Implement changes based on new requirements within own technical area
·        Manage and control the work done by the vendors proactively
·        Communicate with and inform relevant stakeholders concerning changes
·        Support, consult and participate in operational development projects
·        Manage the documentation related to the own technical area
·        Follow directions and framework set for the development and delivery of an application
·        Perform supporting actions necessary to meet the requirements for an application
·        Make proposals and provide information to support decision making concerning the application
·        Operational actions with outsourcing and technology partners in SAP environment
·        Implementing and promoting solutions in SAP environment al
·        
 
Development Responsibility
·        Development of SAP Basis in your own main responsibility areas to achieve better results, higher efficiency, and increased business satisfaction
We are looking for an honest and open team player to join our team and we wish you to have good
·        Communication skills and business relations skills
·        Interpersonal skills
·        Presentation skills
·        Coordination skills
·        Reporting skills
·        Problem solving and decision making
·        Teamwork skills
·        Requirement Management

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

SAP AdministrationSAP CODigital File ManagementVendor ManagementApplication Development

Other Skills

  • Decision Making
  • Communication
  • Teamwork
  • Problem Reporting
  • Social Skills
  • Problem Solving
Are you interested?

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