Solution Manager-Teamcenter

Purpose of this Role

We are looking for Solution Manager, Technical Support & Problem management for our PDM/PLM system (Teamcenter), who is responsible for Level 3 support, Problem Management, Continuous service improvement, Business interaction, operational dashboards , Technical Architecture & improving performance for our Teamcenter PLM platform operations & maintenance.

 

RESPONSIBILITIES

·        Problem Management and Level 3 support

·        Configuring & Developing Teamcenter

·        Adopting DevOps tools and methodology

·        Continuous service improvement for Teamcenter operations

·        Configuring & Developing Teamcenter and related solutions

·        Continue adopting DevOps tools and methodologies

·        Leading PDM/PLM Solution (Teamcenter, NX & integrations) version upgrades

·        Communicate with and inform relevant stakeholders concerning changes

·        By following directions and framework set, provide a significant contribution as a subject matter expert for development & continuous service improvements.

 

QUALIFICATIONS

·        Education: M.Sc., Graduate in Information Technology, Engineering or Sciences

·        Has 8+ years’ experience in in developing, administering Siemens Teamcenter

·        Has experience in Teamcenter Configuration/ Customization, Infrastructure, MS SQL Database

·        Has experience in Teamcenter Service Oriented Architecture Customization

·        Has strong knowledge of integrations: T4EA / T4S Customization, REST API definitions

·        Knowledge of BMIDE & ITK Tool kit

·        Has experience in DevOps & Agile methodology

·        Has strong communication, presentation, and personal skills

·        good Understanding of ITIL process

·        Excellent problem solving & analytic skills

·        Is Proactive, decision making & customer-oriented mindset

·        Has passion for learning and developing

·        Has fluent written and spoken English

·        Is willing to travel