Offer summary

Qualifications:

IT experience and a technical background, Solid knowledge of current web technologies, frameworks, and programming languages, Fluent written and spoken English skills, Ability to explain complex topics in simple terms.

Key responsibilities:

Build, maintain, and grow relationships with new and existing customers

Demonstrate technical expertise in product demonstrations and customer onboardings

Understand customer problems and create tailored solutions

Coordinate feature requests and customer requirements within the team

Job description

Company Description

We are a SaaS company and help software companies from all over the world to internationalize their products. Our customers, such as Spotify, Esports League, Universal, and many more have relied on LingoHub's translation tool for years.

Job Description

You build, maintain and grow relationships with new product signups, current trial users, and existing customers.
You demonstrate technical expertise in product demonstrations and customer onboardings
As the first touch point for our users, you deeply understand our customers’ problems, needs and wishes and create solutions for them.
You support our diverse, global client base - from small startups to leading enterprises
You develop a deep understanding of our software and contribute ideas and suggestions for improvements, e.g. for our product roadmap, our help center and other content assets
You coordinate feature requests, customer bugs and requirements within our team

Qualifications

You have IT experience and a technical background
You have a solid technical knowledge about the current web technologies, frameworks and programming languages
You have fluent written and spoken English skills
You have the ability to explain complex topics in simple terms
You have great troubleshooting skills
You are eager to learn and to develop new skills and to try new tools

Additional Information

Why work at LingoHub?

Work remotely: Work wherever you feel most productive. LingoHub operates with a remote work setup by default.
Exciting and various tasks await you.
Flat hierarchies and quick decision-making processes guarantee dynamics.
Internationality is in our blood. English is our company language.
We allow flexible working hours.

To learn more about LingoHub and this job, please visit our website right here: https://lingohub.com/jobs/sales-engineer-customer-success-manager

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