Offer summary

Qualifications:

Stable internet connectivity is required., Excellent communication and problem-solving skills are essential., Proficiency in Microsoft Office Applications, including Outlook, Word, and Excel, is necessary., Ability to manage multiple projects and meet deadlines is important..

Key responsibilities:

Conduct contract analysis and data entry to ensure accuracy of key data points.

Organize documents as per client service deliverables.

Create and deliver client dashboards based on system usage as needed.

Gather customer feedback and collaborate with Product, Sales, and Marketing teams.

Job description

Description

Ntracts is the premier, comprehensive healthcare contract management solution that’s powered by the expertise of healthcare compliance professionals. Ntracts delivers a comprehensive contract management solution through a unique combination of healthcare, technical, and legal expertise matched with a user-driven online contract management tool that mitigates compliance risk, achieves cost savings, improves efficiency, and ensures healthcare organizations stay in front of changing regulations.

Data Services Specialist will join Ntracts on the Data Services team and cross train with the Implementation and Client Support departments to identify and implement new strategies and processes to help clients optimize use of their Ntracts solution. Areas of focus will be abstracting and auditing data,document extraction and organization and providing support and testing of ongoing client projects.

Responsibilities:

Contract analysis and data entry to ensure clients have accurate data of the 9 key Ntracts data points
Complete document organization as defined in the client services deliverables
Complete document extraction, on an as needed basis
Creation of client 1% audit to drive additional services, on an as needed basis
Support and implementation of Ntracts solutions through industry best practices
Create and deliver client dashboards from system usage, on an as needed basis
Analyze and report trends on client usage of their Ntracts solution
Share feature requests and effective workarounds with team members
Gather customer feedback and share with our Product, Sales, and Marketing teams

Requirements

Requirements:

Stable internet connectivity
Excellent communication and problem-solving skills
Knowledge of Microsoft Office Applications, Including Outlook, Word, and Excel
Ability to hold multiple projects and complete deliverables in a timely manner
Patience when handling tough cases
Love of making an impact and thriving in small, collaborative, and energetic teams

Required profile