Application Support Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in Computer Science or a related technical field., Experience programming in languages such as Java, C#, or Go., 3-5 years of experience in computing, distributed systems, or networking., Strong problem-solving skills and effective communication abilities..

Key responsibilities:

  • Engage in the entire lifecycle of services from design to refinement.
  • Support services pre-launch through system design and capacity planning.
  • Maintain live services by monitoring system health and performance.
  • Lead incident response and manage project priorities and deliverables.

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CodersBrain SME https://www.codersbrain.com/
201 - 500 Employees
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Job description

KEY RESPONSIBILITIES
• Engage in and improve the whole lifecycle of services—from inception and design, deployment,
operation, and refinement.
• Support services before they go live through activities such as system design consulting,
developing software platforms and frameworks, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall
system health.
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for
changes that improve reliability and velocity.
• Lead sustainable incident response, blameless postmortems, and production improvements that
result in direct business opportunities for Organization.
• Manage individual project priorities, deadlines, and deliverables.
• Provide guidance to other team members on managing end-to-end availability and performance of
mission-critical services, on building automation to prevent problem recurrence, and on building
automated responses for non-exceptional service conditions.
• Able to work in shifts 24x7

REQUIRED QUALIFICATIONS
Minimum qualifications:
• Bachelor’s degree in Computer Science, a related technical field involving software/systems
engineering, or equivalent practical experience.
• Experience programming in at least one of the following languages: Java, C#, Go, GCP, Infuxdb,
Grafana.
• Experience with algorithms and data structures.
• 3-5 years of experience in computing, distributed systems, storage, or networking.

Preferred qualifications:
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
• Ability to debug, optimize code, and automate routine tasks.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of
drive.
• Experience with algorithms and data structures and/or Unix/Linux systems internals (e.g.,
filesystems, system calls) and administration.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Time Management
  • Communication

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