Offer summary

Qualifications:

Bachelor’s degree in a relevant technical/language/communication field, 3 - 5 years of relevant work experience, Superior written and verbal communication skills, Familiarity with technical writing style guides and documentation standards..

Key responsibilities:

Produce high-quality technical documentation for products

Collaborate with developers, quality engineers, and product managers

Create and edit user documentation, standard operating procedures, and other technical materials

Track and fix documentation defects while advocating for product improvements.

Job description

About the Role

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Qualification

Graduate or Post-Graduate with 3 - 5 Years of relevant work experience.

Technical Qualification

Must have:

 Bachelor’s degree in a relevant technical/language/communication field

 Demonstrated success in designing, writing, and delivering technical documentation

Good to have:

Superior written and verbal communication skills, with a keen eye for detail

Job Description

Roles & Responsibilities:

 Extensive experience in working on SharePoint platform

 Experience on authoring tools like Adobe Technical Communication Suite, MS office, Madcap, DITA XML Editors

 Understand DDLC, documentation styles and standards specific to the organization

 Create high-quality documents using contemporary writing, publishing, and image capturing tools

 Working knowledge of version control systems, bug databases

 Understand the UI elements such as the menu items, wizards, screens and use these during the documentation as required

 Develop structured and high-quality user documentation, standard operating procedures, and other technical documentation with minimal supervision

 An excellent ability to edit written materials to form technically accurate and grammatically correct information

 Must be well-versed with diversified documentation deliverables such as installation guides, release notes, upgrade documentation, getting started and feature-specific articles/scenarios

Additional Requirement

 Review, edit and manage validation of documentation

 Track and fix documentation defects

 Advocate for product improvements and usability

 Comfortable writing technical content in an approachable tone

 Strong verbal, written, and presentation communication skills

 Knowledge of Technical Writing Style guides

 Knowledge of developing structured documentation

 Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Required profile