Offer summary

Qualifications:

3-6 years of overall experience in ITSM transformation., 2-3 years of relevant experience specifically in ITSM., Proficiency in ServiceNow onboarding from legacy tools like Remedy., Strong communication and stakeholder management skills..

Key responsibilities:

Lead the ITSM transformation process using ServiceNow.

Manage the onboarding of services from legacy systems.

Oversee the implementation of ITSM, CSM, and CSDM frameworks.

Collaborate with stakeholders to ensure effective communication and project alignment.

Coders Brain is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.

Job description

Overall 3-6yrs experience

Relevant 2-3Yrs in ITSM transformation,

Primary skills : ServiceNow onboarding from any legacy tools (Remedy for ex.) ITSM , CSM, CSDM (services, service offerings, application service, technical service), strong communication & stakeholder mgmt.

Secondary skills : CMDB, ITBM, ITOM..etc

Required profile