Offer summary

Qualifications:

10 years of hands-on experience in VoIP solutions design and implementation., Strong knowledge of SIP, RTP, SRTP, RTCP, SDP, and audio/video codecs., Experience with AudioCodes devices and Microsoft Teams Direct Routing administration., Proficient in troubleshooting using tools like Wireshark and Syslog Viewer..

Key responsibilities:

Design and implement AudioCodes devices and Microsoft Teams Direct Routing.

Provide administration and support for AudioCodes devices.

Document solutions in the form of Low-Level Design (LLD) and High-Level Design (HLD).

Resolve technical challenges during and after implementation.

Job description

Must have skills

· 10 years of hands-on experience in design and implementation of VoIP solutions that includes but not limited to AudioCodes SBC, Microsoft Teams, Polycom

· Design and implement AudioCodes devices and Microsoft Teams Direct Routing

· Administration and support of AudioCodes devices

· Strong knowledge in troubleshooting with tools like Wireshark, Syslog Viewer

· Knowledge of SIP, RTP, SRTP, RTCP, SDP, audio codecs and video codecs

· Experience in number porting support with various telecom service providers

· Knowledge of AudioCodes gateways and SBCs

· Knowledge of Microsoft Direct Routing

· Expertise in Session Initiation Protocol, PSTN Connectivity, VoIP, and Contact Center Solution

· Experience in troubleshooting and supporting AudioCodes SBC, Microsoft Teams, Polycom

· Responsible for detailed documentation of the solution in the form of LLD/HLD

· Resolution ownership of technical challenges occurring during/after the implementation

· The successful candidate would be able to independently configure and manage complex VoIP environment