Sr.systems Engineer

Integres, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that was established to provide high-quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions that respond to the evolving challenges that today’s organizations face using our own unique combination of industry best practices and evolving techniques and technologies. We started Integres with the intent of building "a company with a soul." As such, we take a servant-leadership approach as the long-term strategy for our success. We are cultivating a corporate family culture that demands excellence and accountability while putting a premium on work/life balance.  We empower and support our employees to contribute to achieving our corporate goals by interacting with our customers as true partners, rather than treating their engagement as just another job.  We seek to be good corporate citizens and encourage and promote employee participation in community and volunteer work.

Integres is looking for a Systems Engineer.   You will oversee the architecture, deployment, maintenance, and ongoing support of our enterprise IT infrastructure. You have a strong background in enterprise systems, virtualization, storage, and network management. This role requires a proactive problem solver who takes initiative, collaborates effectively with cross-functional teams, demonstrates continual attention to detail, and ensures the highest level of operational availability and performance. A successful candidate can rapidly adapt and learn how to operate the front and back end of new products and processes. In addition to the listed responsibilities, additional duties may be assigned as needed.

Duties and Responsibilities:

• Create, manage and support Windows Servers, including Active Directory, DNS, DHCP, and GPOs
• Configure and implement VMware ESXi hosts and Nutanix clusters, ensuring the proper setup and integration of storage, networking, and compute resources to support a reliable and efficient virtualized infrastructure
  • Monitor system health and performance metrics on VMware and Nutanix clusters, identify potential bottlenecks, and proactively address issues to maintain optimal functionality and reliability
  • Track resource utilization on both VMware and Nutanix clusters to detect potential capacity constraints and address them proactively
  • Offer technical support to users and IT teams on VMware and Nutanix technologies, addressing questions, resolving issues, and assisting with system operations
• Manage enterprise storage solutions, including Nutanix Files and Synology, to support business operations.
• Deploy software patches to Windows Servers and Workstations, using primarily SCCM and staging orchestration to minimize downtime as much as possible.
• Work closely with the MDOT Network Operations Center (NOC), cybersecurity, and desktop support teams to resolve incidents in an efficient and timely manner
• Manage ticketing systems, ensuring prompt responses and resolution of service requests.
• Support print server administration, ensuring seamless printer deployment and troubleshooting
• Maintain Veeam Backup and replication, conducting consistent testing and validation of backup and disaster recovery procedures to confirm readiness for potential incidents.

• 5+ years of experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution.
• Have a strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration
• Proficiency with Windows and Linux Servers, including Active Directory (AD), GPOs, DNS, and DHCP.
• Deep understanding of VMware virtualization technologies (ESXi, vCenter, vSAN, VSphere) and Horizon VDI administration
• Strong knowledge of backup solutions, particularly Veeam Backup & Replication
• Experience managing Synology NAS and enterprise storage environments.
• Familiarity with SCCM for endpoint management, software deployments, and patching.
• Understanding of networking fundamentals, including VLANs, routing, and firewalls.
• Understanding of Nutanix hyperconverged infrastructure (HCI) architecture and management tools (Plus but not required)
• Install, configure, and administer Dynamic Environment Manager (Plus but not required)
• Install, configure, and administer Horizon Connection Server (plus, but not required).
• Ability to work well in a team and effectively communicate technical information
• Experience with data protection and disaster recovery solutions
• Ability to work overtime during critical peaks.
   
• Additional Requirements:  Successful completion of a Fingerprint background investigation. 

• Minimum Citizenship Status Required: Must be a U.S. Citizen

• Physical Requirements: No Physical requirement is needed for this position.

• Work Posture: Hybrid—Remote and onsite (locations listed)

  Other Work Locations:

• 1515 Washington Blvd., Baltimore, MD
• One Orchard Rd., Glen Burnie, MD
• 7390 Baltimore Annapolis Blvd., Glen Burnie, MD

Integres offers competitive salaries bolstered by a comprehensive benefits package, which provides safety and security for our employees and their families. Our generous benefits package includes

• Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life and AD&D insurance
• 401(k) Savings Plan
• Accrued Paid Time Off (PTO)
• Employee Recognition and Rewards
• Employee Referral Bonuses

Integres is an equal opportunity affirmative-action employer.  We encourage Minority/Female/Protected Veteran/Disabled applicants to apply.  Integres, LLC proactively fulfills its role as an equal opportunity employer.  We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime, or Campaign Badge Veteran, Armed Forces services Medal, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.