Offer summary

Qualifications:

Expertise in Kubernetes and Terraform is essential., Proficiency in AWS, particularly EKS and serverless technologies., Experience with incident and problem management in a multitenant environment., Strong communication skills are required for effective collaboration with various teams..

Key responsibilities:

Provide L3 support across the full stack, including infrastructure, backend, and frontend.

Automate SRE tools to enhance proactive support aligned with tech monitoring strategies.

Communicate effectively with L1, L2, engineering, product managers, and end-users during troubleshooting.

Work under business pressure to ensure the reliability of business-critical applications.

Job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

We are looking for an experienced L3 SRE engineer based on business critical SaaS application.

Key Responsibilities:

Capacity to L3 across the full stack including infra, backend and front-end, before escalation to engineering business unit.
Automate SRE tools to provide proactive L3 support, close to our tech monitoring strategy
Capacity to work under business pressure for business critical applications.
Capacity to communicate accordingly with L1,L2, Engineering, Product managers, leadership and end-users during troubleshooting.
Capacity to communicate accordingly.

Qualifications

Must have Skills: Kubernetes (Expert), Terraform (Expert), Github Actions, Shell Scripting, AWS.

Experience with incident and problem management.
Experience with multitenant applications.
Solid understanding of networking concepts (TCP/IP, DNS, Routing, etc) like VPCs, subnets, firewalls, and load balancing TLS and SSL.
Experience with CI/CD pipelines (e.g., Jenkins,- Github Actions) & version control
Python, react/next experience.
Monitoring and logging to analyze & track resource utilization, application performance, and potential issues, Grafana, Prometheus, Loki or ELK.
Experience with AWS, particularly EKS, serverless, queue & various databases.
Solid knowledge on Kubernetes.
Strong communication skills.

Required profile