CDI - Order to Cash Business Process Manager

Vetoquinol has been an independent veterinary pharmaceutical group for over 90 years. Our fast-growing Group bases its development on the expertise, commitment of its teams and the search for innovative solutions in animal health. More than 2,500 employees spread across 24 countries contribute daily to creating value for our main customers: the animals, their owners and the healthcare providers. We place people at the heart of our concerns and our business strategy and do everything possible every day to support our managers, develop agile skills and behaviors, and improve the well-being at work of all our employees. Strong values ​​​​today reflect our transformation: Trust, Dare and Collaborate!

At Vetoquinol, we want to achieve more, all together!

We invite you now to discover our institutional video: https://www.youtube.com/watch?v=LF0mbA-m8Pw&t=11shttps://www.youtube.com/watch?v=pEz2x6ZbprY  

Be responsible for defining, achieving objectives and auditing the performance of all Order To Cash processes. Responsible for assessing risks, ensuring business alignment, defining and validating requirements with management, as well as defining processes and change management. Lead and coordinate the Group, GKU, IT functions. Supervise communication, identify documentary and training needs, and ensure knowledge maintenance by identifying and involving the necessary actors and resources. Be responsible for the governance of the OTC flow in line with the company's strategy and the obligations of the authorities.

Adapt the Group's policies, methods and systems to achieve the objectives of the process whilst meeting business/commercial need.

Be responsible for managing the risks associated with the implementation of new features or organizational and operational changes.

MAIN ACTIVITIES:

During the project (BUILD phase):

• Manages the challenges of harmonization at Group level, simplification, data quality, performance in relation to local specificities
• Gap analysis
• Makes quick decisions around business processes and rules (design phase),
• Ensures consistency of decision and therefore minimal change in requirements,
• Manage and lead change: communication, training, monitoring, impact analysis and standard operating procedure
• Takes into account IT feasibility constraints to ensure prioritization and choices within project constraints in terms of quality, cost, and deadlines

During the routine mode (RUN phase):

• Ensures the use, adoption, performance, measurement of data quality, auditing and harmonization of the solution
• Ensures continuous improvement: Identifies improvements and opportunities based on business needs and defines relevant business cases leading to new projects
• Maintains, leads, and integrates the GKU (Group Key User) network
• Provides and supports continuous change management
• Seeks a shared alignment and evaluates, if necessary, consults with Group function directors, country director, plant manager, other BPOs and the IT department. In the event of disagreement, assesses the need for arbitration by the Leadcom member to whom he or she belongs.

Compliance with regulations

• Complies with company policies and procedures, including data protection regulations, security rules, codes of ethics, and anti-corruption code of conduct.

• 10 years of experience in distribution (logistics and B2C trade) and management in a multinational/complex environment
• Open, results-oriented work style
• Strong organizational skills: project management, multitasking
• English C1/C2

The position can be located in Magny-Vernois (70) or in a subsidiary.

• Meal vouchers (1 per full day worked),
• Mobility/travel assistance (Visale scheme, support in finding accommodation, internal carpooling system, 50% reimbursement of expenses related to public transport),
• 2 days home office per week
• Work counsil,
• Participation + company savings plan,
• Mutual insurance (not compulsory)/providence,
• RTT,
• Events/actions promoting well-being at work.