Creating Opportunities. Changing Lives. Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive. If this is your passion, join us. Start here. Let us take you where you want to go.
This role is responsible for managing and improving the service management platforms, workflows, supporting service catalogue and service portal development, overseeing vendor management, and ensuring the optimization of service management processes across the organization. This role requires a deep understanding of IT service management processes, with expertise in developing and configuring platforms such as ServiceNow.
Platform Development & Configuration
Vendor Management
Process Improvement
Service Catalogue & Service Portal Development
Collaboration & Support
Required Experience and Competencies
Technical Skills
Soft Skills
Preferred Qualifications
Travel Requirements
Compensation
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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