Offer summary

Qualifications:

2-4 years of experience in a healthcare environment, preferably in billing or call center roles., Ability to read and understand insurance Explanation of Benefits (EOBs)., Strong conflict resolution skills and ability to multi-task effectively., High School diploma or GED required..

Key responsibilities:

Resolve inbound patient inquiries related to billing in a multichannel Contact Center Environment.

Ensure accurate and timely follow-up on insurance claims and accounts receivable for assigned clinics.

Identify and report inefficiencies to enhance revenue flow and minimize write-offs.

Maintain confidentiality of patient information in compliance with HIPAA requirements.

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

Job Title: Accounts Receivable Specialist

Department: Revenue Cycle

Reports To: Revenue Cycle Billing Lead

Position Type: Full-Time

Job Summary: Reporting to the Revenue Cycle Billing Lead

The AR/Credentialing Specialist is responsible for resolving inbound patient inquiries related to billing in a multichannel Contact Center Environment.

Key Responsibilities:

• Responsible for accurate and timely insurance claims follow-up and accounts receivable resolution for assigned clinics

• Accountable for complex payers, aged claims, and special accounts receivable projects

• Adhere to government regulations, payer contracts and insurance guidelines when performing insurance follow-up, resolving open accounts, and appealing claims

• Be a key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs

• Maintain confidentiality of all patient information with a full understanding of HIPAA requirements • Demonstrates flexibility to meet the needs of all internal and external customers including changes to workflows, work volume and work schedules

• Other duties as assigned

Qualifications:

● 2-4 years in a healthcare environment required, preferably in billing, front office administration or call center

● Ability to read and understand insurance EOBs

● Must possess strong conflict resolution skills and the ability to multi-task while maintaining the highest-level of quality in every patient interaction

● High School diploma or GED required

The Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

At Geode Health, we offer:

Competitive compensation
Flexible schedule
In-person and virtual patient visits
Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
Professional development opportunities
Clinical community, support, and leadership
Medical, dental and vision benefits
Life insurance
Short and long-term disability
Paid vacation and holidays
Matching 401k plan
State of the art technology

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

To learn more, visit us as www.geodehealth.com

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

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