Offer summary

Qualifications:

5+ years of hands-on experience in product design and end-to-end product development., 2+ years in a senior or lead design role with leadership and mentorship experience., Strong expertise in design discovery, problem framing, and solution definition., Excellent communication skills and ability to collaborate across teams..

Key responsibilities:

Lead the design of intuitive, accessible user experiences for digital accessibility products.

Collaborate with cross-functional leaders to define product requirements and deliver design solutions.

Drive design strategies across the product lifecycle and mentor designers within the team.

Support team members in conducting user research to inform design decisions.

Job description

Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. We are seeking a Product Design Lead to join our Product Research and Design team and help shape the future of user experience across our accessibility technology products.

Role Overview

As a Product Design Lead for the Build & Test and Governance & Reporting pillars, you will focus on enhancing the product experience for both internal and external users. You'll apply systems thinking and human-centered design to deliver intuitive and scalable solutions. Working closely with product leaders, technical leaders, designers, and researchers, you will design cohesive experiences that delight customers and deliver measurable business impact.

Responsibilities

Lead the design of intuitive, accessible user experiences for our digital accessibility products
Collaborate with cross-functional leaders to define portfolio-level product requirements and deliver complete design solutions
Drive both short- and long-term design strategies across the product lifecycle
Lead a group of designers within the product portfolio, supporting their growth through planning and design reviews
Mentor designers and researchers across the team
Contribute to and evolve our design system to ensure consistency and scalability
Support team members in conducting user research to inform and refine design decisions

Requirements

5+ years of hands-on experience in product design, including end-to-end product development, design system and systems thinking
2+ years in a senior or lead design role, with leadership, mentorship, and strategic impact
2+ years of experience leading and developing product designers
Shown ability to use data to inform and guide design decisions
Experience partnering with product and engineering leaders to shape product portfolios
Strong expertise in design discovery, problem framing, and solution definition
Excellent communication skills and ability to collaborate across teams
Working knowledge of UX research practices and experience applying insights to design

Nice to Have

Experience in growth design
Experience in content design
Deep understanding of design principles, usability practices.
Knowledge of digital accessibility standards

Application Process

If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Are you interested in immediate consideration? If so, please submit your cover letter and resume in English to be considered for this role!

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