Offer summary

Qualifications:

Minimum 5 years of experience in AU mortgage loan processing., Proficient with ApplyOnline, SalesTrekker, or similar software., Strong communication skills and solid email etiquette., Knowledge of NCCP, responsible lending, and privacy protocols..

Key responsibilities:

Manage the full loan processing cycle from initial documentation to approval.

Liaise directly with clients to keep them informed and confident throughout the process.

Coordinate with brokers, lenders, and internal teams to ensure timely progress.

Identify and resolve potential roadblocks before they impact the loan process.

Job description

This is a remote position.

AU Mortgage Senior Loan Processor (WFH)

Background

You know your way around ApplyOnline. You’ve juggled multiple home loans at once. You take pride in getting things right the first time. Sound familiar? PeoplePartners is hiring for one of our fast-growing Australian clients, and we need a Senior Loan Processor who brings both precision and personality to the table.

About the Role

You’ll work remotely but be a core part of the team—managing every phase of the loan cycle and making sure nothing falls through the cracks. This is a senior role, with real trust and responsibility.

Your Key Responsibilities:

Own the full loan processing cycle—from initial docs to approval.
Liaise with clients directly, helping them stay informed and confident.
Coordinate with brokers, lenders, and internal teams to keep things on track.
Spot and solve roadblocks before they become deal-breakers.
Keep compliance, credit policy, and data security front of mind.

Requirements

About YOU

You don’t need your hand held—autonomy is your love language.
You’ve got strong communication skills (and solid email etiquette).
You’re a quick thinker, problem solver, and multitasking master.
You're looking for a role where you can grow, stay, and be valued.

About YOUR Work History

Minimum 5 years in AU mortgage loan processing.
Hands-on with ApplyOnline, SalesTrekker, or similar.
Comfortable working across AEST business hours.
Experience with NCCP, responsible lending, and privacy protocols.

About the Culture YOU Thrive In

High standards, low drama.
Clear expectations, lots of autonomy.
Supportive leadership that backs your growth.
A team that values honesty, initiative, and a bit of fun.

Key Responsibilities YOU Can’t Wait to Do

Take charge of your own loan files.
Communicate clearly, calmly, and proactively.
Deliver a seamless experience that earns client trust.

How YOU Will Be Measured

Loan application quality and approval speed.
Responsiveness to clients and stakeholders.
Alignment with the team’s high-integrity, detail-first culture.

When & Where YOU Will Work

Full-time | Day-Shift (AEST) | Monday–Friday.
Remote, with company-provided gear.
Long-term opportunity with room to grow.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.