UX/UI Web Designer - Full Time, Remote (Anywhere in Canada)

Company:

Xpera Risk Mitigation & Investigation (Xpera) is one of Canada's largest providers of risk reduction for businesses and government. Our service portfolio includes investigations, labour dispute management, evacuation support, emergency security, emergency staffing, and ethics reporting services. We are proactive partners dedicated to the success of a diverse client group. We are proud to be an industry leader with over 50 years of operational excellence and proven performance.

Our national team is diverse, thrives on innovation and collaboration, and possesses an unwavering commitment to being the best. As we embrace new opportunities in the risk mitigation landscape, our goal is to grow an online presence that truly reflects the spirit of our team and our clients.

We are currently seeking a UX/UI Web Designer to support our marketing and technology initiatives across our brands and divisions. You will be working remotely with the opportunity to visit central offices near you.

Reporting to the Director, Marketing & Customer Experience, this individual will be responsible for collaborating on web architecture decisions while focusing on front-end and user experience design, ensuring websites' responsiveness, among other duties. You will work with our marketing team to develop and grow the digital marketing strategy through user engagement, SEO, brand awareness, and increased lead generation. You will ensure accessibility guidelines are met for a diverse user experience. This position offers a competitive total compensation package.  

Role Responsibilities:

Web/UX Design (90%) 

• Design, implement and administer Xpera’s public-facing websites and employee intranet site via Xpera’s Content Management System (CMS).
• Ensure web content meets WCAG 2.0 Level AA accessibility standards and follows web design best practices.
• Continuous focus on enhancing user experience across supported platforms.
• In close collaboration with Xpera IT, provide UX design support and assist in setting UI standards for Xpera’s proprietary web applications.

Marketing Campaign Support (10%)

• Support other team members who have a primary role in web analytics for Xpera. e.g., marketing KPIs (conversion rates, traffic volume, social media engagement).
• Work with the marketing team to provide insight to develop, maintain and optimize the quality of channel-specific content.
• Stay current on digital marketing trends, web design best practices.

Qualifications and Experience Required:

• 7+ years’ experience in web/UX design and marketing. A related degree or diploma is an asset.
• A strong portfolio of UX/UI web design work is required.
• Strong proficiency with HTML, CSS, JavaScript, responsive/adaptive web design and general content management system functionality. Experience with C# is considered an asset.
• Knowledge of the following applications: Figma or Adobe XD, Adobe Photoshop and Illustrator, and Microsoft Visual Studio Code.
• Strong understanding of accessibility principles and best practices in web design.
• Working knowledge of IIS servers and Node.js runtime for production and development purposes.
• Excellent communication skills; ability to communicate concepts to project stakeholders while communicating with developers at a technical level.
• Skilled in creating wireframes and prototypes to illustrate UX concepts.
• Capable of creating concepts and final presentations for stakeholders or management.
• Strong grasp of information architecture principles to design clear, intuitive site navigation and content structure.
• Experience working with or contributing to design systems and reusable UI component libraries.
• Exceptional project management abilities.
• Proven ability to thrive in a remote work environment, connecting and collaborating with ease.
• Demonstrated creativity in developing innovative, practical solutions to design and user experience challenges.
• Agile and quick to adapt, always ready to seize new opportunities and shift priorities as needed.

Xpera Risk Mitigation & Investigation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates.  Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  Xpera welcomes resumes submitted directly from candidates.

About Xpera:

Xpera is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca