XTN-0191693 | CLINICAL ANALYTICS MANAGER

The Clinical Analytics Manager develops a variety of financial, analytical, reporting and modeling tools to measure and extend the value of Clinical Services staff, programs, and products to clients and internal customers. This position plans clinical reporting, analytical services, and the development and ongoing operational aspects of clinical products and programs.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Develop and promote the business unit’s vision, goals, and objectives in support of the Company’s overall objectives in conjunction with the VP, Clinical Services and Analytics;
• Perform data analytics and proforma development based upon external pharmacy claims data provided to MedImpact by potential clients;
• Develop analytical and predictive models to assess potential and actual value and risk to MedImpact for clinical products and programs when applied to new sales prospects or current clients often committing significant company capital and resources;
• Blend clinical drug therapy management skills, clinical program management skills, information technology skills, and analytical skills to develop, implement, manage, and monitor performance of a variety of financial reporting, modeling and analytical tools to measure and extend the value of Clinical Services staff, programs, and products to clients and internal customers;
• Performs analysis to assess clinical and financial value of programs and products to clients and to identify changes and enhancements to improve program effectiveness. Present relevant findings derived from analytical review, products, and programs to MedImpact leaders and client pharmacy contacts. Participate in the department’s efforts to enhance, on an ongoing basis, tools and processes that allow assessment of a client’s drug purchasing patterns and identify opportunities to trim spend, trend, and avail themselves to our contracting platforms or other services to manage to a more optimal outcome;
• Develop and further extend MedImpact’s ability to measure the performance of clinical products, edits, and programs provided to clients including cost savings, investment, and return on investment to establish value proposition and support program and products sales and pricing;
• Assist and provide back-up for Manager, Clinical Programs and Analytics upon request. This could include development of clinical materials, query logic, and application of query results to provide standard and customized retrospective drug utilization evaluation materials for clients purchasing or otherwise requiring DUE products and programs on a routine and/or ADHOC basis. Also, could include testing and quality control checks of existing products (e.g., MedFocus, DUE) or new clinically oriented software programs and database tools; 
  
  

Supervisory Responsibilities

This job has no supervisory responsibilities.

Client Responsibilities

This is an internal client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Doctor of Pharmacy from an accredited school of pharmacy; 3-5 years related experience and/or training in managed care pharmacy and/or clinical program management, combining use of analytical methods to monitor and measure cost and quality aspects of pharmacy benefit programs; or equivalent combination of education and experience.

Computer Skills

• To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and a working knowledge of relational databases. 1-2 years experience using SAS and/or other analytical tools accessing large Oracle databases containing pharmacy claims data.

Certificates, Licenses, Registrations

• Registered Pharmacist in the State of California or equivalent state. 

Other Skills and Abilities

• An expertise in clinical application of pharmacy practice and a good working knowledge of all types of pharmacy services, with an emphasis on the managed health care environment. Previous demonstrated experience applying advanced analytical skills to identify and measure key factors influencing the performance of pharmacy benefit and medical utilization programs and the ability to measure outcomes from the application of clinical intervention programs that may impact those programs

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Candidates must have an understanding of pharmaceutical calculations including fractions, decimals, ratios, proportions, percentages, and medication dosing. In addition, candidates must have the ability to calculate and/or interpret market shares and graphs.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, policies and procedures, and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. 

Competencies

• To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. 

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

Working Hours

• This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel 

• This position requires no travel however attendance maybe required at various local conferences and meetings