Operations Support Analyst

The Firm

Founded in 1988, Prospect Capital is an alternative asset management firm with $11.5B+ of assets under management, including permanent capital. Prospect pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward.

With offices in New York City, Connecticut, and Florida, the firm is comprised of 150+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement.

Position Overview:

We are currently seeking a detail-oriented, individual contributor, and proactive individual to fill the role of Operations Support Analyst. In this position, you will be responsible for providing expert-level operation and travel support across the entire firm, including managing and maintaining all logistics surrounding conferences and sponsorships and managing expenses. The ideal candidate will possess excellent organizational skills, critical thinking abilities, and a creative mindset to address challenges.  This role requires in-depth knowledge of travel and expenses processes, policies and regulations.

 Key Responsibilities:

• Provide full-cycle administrative and account support associated with employee travel requests and expense reimbursement across multiple entities in Concur. 
• Assist in keeping all department functions and processes aligned with standard accounting practices and internal controls.
• Book complex travel arrangements in Concur Travel for Prospect's employees. Coordinate logistics for conferences, events, and memberships, including processing invoices and tracking expenses.  International and domestic, including reservations, checklists, itineraries, traveler profile updates, last-minute changes, and cancellations. This may include coordinating travel with clients and others for group travel events. Understand and apply complex allocations and ensure compliance with company policies.
• Manage a high volume of e-mails and respond effectively in a timely manner to all requests.
• Assist with corporate credit card administration (including but not limited to data feeds, logistics, reconciliations; required troubleshooting, and system maintenance)
• Monthly review of employee expense reports and compliance with T&E policies. Analyze data and obtain missing information and receipts as necessary and investigate expenses with discrepancies.
• Data entry, research, and analysis.   Provide support to end-users for assistance as needed.  Coordinate and assist with data clean-ups and conduct data audits.  Monitor data activity including data integration from third parties and verify for accuracy, quality, and integrity. Advise management of system issues and inconsistencies.
• Handle daily activities without prompting and advise in advance with issues or delays.
• Responsible for participation in general administrative duties and ad-hoc projects.
• Work to add value to the organization through vendor negotiations, best practices and compliance.

Qualifications:

• Bachelor’s degree
• Intermediate to advanced level of proficiency in all MS Office applications
• Experience with SAP Concur Travel and Expense Management software.
• Financial and accounting skills required. Capable of understanding business goals, general accounts payable, and reconciling expense reports.
• Experience in an analytically driven role with an understanding of travel and expense.

Skills and Attributes

• Creative mindset with a curiosity for assuming new responsibilities and suggesting improvements.
• Proactive team player with strong critical thinking and organizational skills.
• Comfortable being an independent contributor. Must be able to learn new concepts quickly, take comprehensive notes (and update those notes as processes change), and be able to refer to those notes as needed.
• Comfortable working independently and collaboratively with a team that is remote and can effectively communicate.
• Ability to receive feedback with a commitment to continuous learning and meaningful contributions to the team and firm’s success.
• Master of prioritization, pivoting in tasks and accomplishing work in an organized and timely manner in a high-pressure, dynamic environment. 

The anticipated annual base salary range for this position is $70,000 - $110,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. 

In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.