Director Product Manager (CRM)

Description

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

The CRM Product: Land & Ownership

The monday CRM suite now operates as a fully established business unit within monday.com. The suite includes sales and marketing products, both live, and an AI product currently in alpha. Since launching in May 2022, the CRM suite has expanded with over 30,000 paying accounts and soaring ARR. This pace is, making monday CRM it one of the fastest-growing CRM offerings in the industry, and one of the fastest growing SaaS product - in the world.

Our cross-functional team of 100+ includes experts in product, R&D, design, analytics, support, marketing, PMM, content, and many more business functions. With the full spectrum of resources in place, we are positioned to scale rapidly and make a transformative impact on one of the most competitives SaaS categories in thecategories the worldmarket.

We are seeking a Director of Product, CRM with an entrepreneurial mindset to take ownership of our CRM product suite and lead it toward becoming a billion-dollar business line. You will define and execute the product strategy, oversee a portfolio of initiatives, and manage multiple product teams to deliver exceptional customer value and business results.

https://monday.com/crm

#LI-DNI 

About The Role

• Own and scale the CRM product suite to meet ambitious growth and monetization goals.
• Define the product strategy, target market, pricing and packaging, go-to-market plans, and product marketing positioning.
• Establish a compelling product vision and communicate it across teams and stakeholders.
• Partner with cross-functional leaders across engineering, design, marketing, sales, customer success, and more.
• Develop a deep understanding of our customers, their workflows, pain points, and how the CRM product suite can uniquely address their needs.
• Recruit, mentor, and lead a team of talented product managers and analysts. Enable their growth, unblock their progress, and amplify their impact.
• Drive a culture of execution and agility, consistently delivering products that customers love.
• Represent the CRM product suite in external forums such as conferences, webinars, and industry events.

Requirements

• 8+ years of product management experience with a track record of delivering successful B2B SaaS products
• At least 3 years of experience managing and growing product management teams
• Proven leadership in defining product vision, driving strategy, and executing complex roadmaps
• Strong analytical mindset; adept at using data to inform decisions and uncover insights
• Excellent communication and stakeholder management skills
• Domain expertise in CRM or experience in the SaaS industry is preferred
• Previous entrepreneurial experience is a strong advantage
• Comfortable operating in a fast-paced, evolving environment

What we offer:

• A dynamic and fast-paced work environment with opportunities for growth and development
• A chance to work with a talented and highly motivated team on a product that is changing the lives of millions of information workers worldwide
• If you are passionate about product management and have a passion for making a global impact, we want to hear from you!

Explore More

• monday.com CRM

Podcasts:

• The methodology behind monday.com growth team 
• Defining and measuring success
• Assembling a task force
• The Day After Closing a Company
• User interviews- data isn’t just numbers