Inside Sales Representative - Eastern US

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.

 Summary

We are seeking a highly motivated and detail-oriented Inside Sales Representative to join our dynamic sales team. In this role, you will play a critical part in driving our growth by booking qualified meetings with healthcare professionals across multiple specialties. Your primary goal will be to support our field-based Regional Account Executives (RAEs) by building pipelines, generating leads, and scheduling meetings within their assigned territories.

 Job Responsibilities

• Proactively reach out to healthcare providers within assigned territories to identify interest and opportunities for genetic testing services.
• Book high-quality meetings for Regional Account Executives with appropriate decision-makers and influencers.
• Engage call points across a range of specialties, including:
  • Genetics
  • Pediatric Neurology
  • Developmental-Behavioral Pediatrics
  • General Pediatrics
  • Adult Neurology
  • Neonatal Intensive Care Units (NICU)
  • Health Systems
• Conduct outbound phone, email, and social outreach campaigns to drive interest and schedule appointments.
• Manage approximately 80% of daily responsibilities through proactive inbound and outbound calling, targeting prospective clients to generate new business opportunities.
• Maintain accurate records of activities, contacts, and meeting outcomes in the CRM system.
• Partner closely with RAEs and Client Success Managers (CSMs) to understand territory priorities, account profiles, and strategic targets.
• Meet or exceed monthly meeting booking goals and KPIs.
• Stay informed about company offerings, industry trends, and relevant clinical guidelines to effectively communicate value propositions.
• Deliver comprehensive product knowledge and outstanding customer service to support informed decision-making.
• Develop and execute tailored account strategies that align with business goals and drive measurable results.
• Maintain up-to-date knowledge of market trends, competitor offerings, and pricing strategies to ensure a competitive edge.

People Manager

• No

Education, Experience, and Skills

• Bachelor’s degree preferred, ideally in Business, Life Sciences, or a related field.
• 1–3 years of inside sales, sales development, or customer engagement experience (healthcare or laboratory industry experience strongly preferred).
• Excellent communication and interpersonal skills, with a confident phone presence.
• Strong organizational skills and ability to manage multiple priorities.
• Experience with Salesforce
• Self-motivated, results-driven, and a team player.
• Passion for making a difference in patient care through cutting-edge genetic testing

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

• Work is primarily performed in remote office setting
• May require flexibility to work multiple time zones

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  

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