People Growth (knowledge management)

🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.

2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ People Growth (knowledge management)

Knowledge management is the structure that helps to uphold our core values of transparency and distributed ownership. Becoming the architect behind the strategy is a real chance to play a key role at Alan and help scale our beloved culture.

The role is designed with 70% of the time will be spent on knowledge management and 30% of the time on the fundamentals expected within the People team (participation in rituals and oncall). This split is expected to evolve over time towards more People Growth topics, with knowledge management gradually taking up less bandwidth. Below is an overview of the role's key missions.

1️⃣ Knowledge management (70%)

• Designing a strategy for knowledge management at Alan, including harmonising and implementing best practices for Notion use (eg: understanding the best architecture to use). The strategy should be built to align with our distributed ownership model.

• Liaising with community leads and/or documentation referents in communities.

• Identifying the best ways to plug our knowledge bases into AI and implementing it.

• Driving continuous improvement efforts, focusing on process enhancements, tool optimization, and expertise development.

• Ownership of Notion.

• [As a second step] Improving Alan's use of other knowledge tools such as Github, Slack and GDrive.

2️⃣ People Growth and Ops (30%):

• Supporting Alaners by being part of the people_oncall rotation.

• Participating to key People rituals.

• [As a second step] Contributing to People Growth topics.

• [As a second step]

  • Taking ownership of internal communication at Alan could be an evolution for the role.

  • Managing individual situations could be an evolution as well.

Is it what you are looking for?

You may be a great fit for this role if you have:

• A strong interest in documentation / knowledge management.

• Curiosity about HR. 

• Skills in AI, automation and process improvement. 

• A taste for operational tasks. 

• Strong communication skills. 

• Strong stakeholder management skills. 

• Efficient project management and problem solving skills. 

Language requirements

• Professional fluency in English (spoken and written)
  

Level range

• For this role we are targeting to hire in the B1-C1 range on our level grid.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

• Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. Organize your time as you wish.

• Transport. Country-specific commuter benefits.

• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Fair rewards. Generous equity packages complement your base salary.

• Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.

• Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.