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Business Systems Engineer (Costa Rica)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Costa Rica

Offer summary

Qualifications:

BS in Computer Science, Computer Engineering, or a comparable major, 2+ years of Salesforce experience, Intermediate to advanced APEX / VF development skills, Experience with Zendesk and business integrations..

Key responsibilities:

  • Develop and maintain Salesforce.com (Sales Cloud) systems
  • Implement and manage integrations across various business tools
  • Collaborate with business users to define problems and technical solutions
  • Work with cross-functional teams to address system issues and identify root causes.

dbt Labs logo
dbt Labs Scaleup https://www.getdbt.com/dbt-labs/about-us/
201 - 500 Employees
See all jobs

Job description

About Us 

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. 

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

  • Code-based data transformations unlock transparency, flexibility, and collaboration
  • Analysts should adopt software engineering best practices to build trusted data products
  • Core analytics infrastructure should be open source and user-controlled
  • Analytic code—not just tools—should be shared and community-driven
dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.
 

Location: Costa Rica (remote)

About the Role

We are looking for an experienced Salesforce and Business Systems Engineer to join our Revenue Operations team. This person will have an integral role in the company of helping to support our fast-growing Go to Market organization by making sure they have the data they need to do their jobs.

The successful candidate will have the opportunity to work alongside many talented and awesome people across several cross-functional teams, and they will be crucial in developing and managing many important business systems integrations.

What You’ll Do
  • Work on Salesforce.com development and maintenance (Sales Cloud)
  • Maintain and develop integrations across our different business tooling
  • Work with business users and key stakeholders to define business problems, identify key requirements, and implement technical solutions
  • Develop, implement, and deliver best practice business processes and solutions
  • Work with cross-functional teams to get system and application issues addressed, root causes identified and remediated
What You’ll Need
  • BS in Computer Science, Computer Engineering, or a comparable major
  • 2+ years Salesforce experience
  • Intermediate to advanced APEX / VF development with a healthy understanding of unit testing best practices
  • Zendesk Admin/Developer experience
  • Experience configuring business integrations
What Will Make You Stand Out
  • Excellent communication and ability to work across business functions
  • Foundational project management skills, with experience developing and prioritizing backlogs
  • Salesforce Platform Developer Certified
  • Experience with other support tooling (Salesforce Service Cloud, Airops, Forethough.ai, Incident.io, Delighted, etc.)
  • Experience with integration tooling (Workato, FiveTran, Zapier, Hightouch, etc)
Remote Hiring Process
  • Interview with a Talent Acquisition Partner 
  • Interview with Hiring Manager
  • Team Interviews (1:1s) with direct and cross-functional team members
Benefits
  • Regional benefits offered by remote.com
  • Unlimited vacation time with a culture that actively encourages time off
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Flexible stipends for:
    • Health & Wellness
    • Home Office Setup
    • Cell Phone & Internet
    • Learning & Development
    • Office Space
Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

SalesforceApex CodeProject ManagementSystems IntegrationOracle CRMZendeskIntegration PlatformsBusiness ProcessZapierSupport Engineering

Other Skills

  • Collaboration
  • Communication
Are you interested?

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