Associate Project Manager at HW.Tech

We are excited to announce a new opportunity for a Project Manager to join a long-term, full-time project in the Fintech industry. The role involves supporting a U.S.-based digital cash payment platform that enables service providers to receive cash payments through major retail networks.

Responsibilities

• Assist in transactions lookup and ensure accurate, timely data retrieval

• Generate reports using existing templates; support ad-hoc reporting needs

• Monitor system logs and flag irregularities or issues

• Configure service providers on the platform to ensure smooth operation

• Respond to user account-related inquiries and support cases

• Assist in deactivation of locations as needed

• Collaborate with the Senior Technical Project Manager on partner satisfaction and platform development

• Participate in project meetings, gather requirements, and contribute insights

• Support the creation and upkeep of project documentation

Requirements

• Basic understanding of software development and platform infrastructure

• Experience in business analysis\ project management - at least 2 years

• Proficiency with Excel and basic SQL queries

• Ability to interpret data and provide actionable insights

• Familiarity with Agile methodologies; willingness to adopt Scrum practices

• Technical curiosity and readiness to learn tools like AWS and Ruby/Ruby on Rails

• Strong attention to detail and well-organized

• Clear written and verbal communication

• English - at least B2 spoken and written

• Quick learner, flexible and adaptive

• Client-focused and solutions-driven

• Able to juggle multiple tasks and manage priorities effectively

We Offer

• Fully remote work

• Long-term, stable project

• Competitive compensation

• Opportunity to collaborate with a world-class team

• Challenging tasks in a high-impact environment