Offer summary

Qualifications:

High school diploma or equivalent required., Experience in an office environment preferred., Proficient in standard office practices, including MS Office and email., Strong organizational skills with attention to detail and ability to multi-task..

Key responsibilities:

Review photos and work orders from field technicians for accuracy and compliance.

Perform miscellaneous tasks such as filing, copying, and answering phones as assigned.

Provide outstanding customer service via phone and email correspondence.

Complete all necessary documentation and additional requirements in a timely manner.

Job description

Cennox wants all employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Therefore, everyone is encouraged to apply for employment with Cennox.

Cennox is currently seeking a remote-based Service Coordinator to help ensure our quality standards are met. This role is responsible for ensuring the quality of the work we do for our customers, as well as the completion of all necessary documentation and additional requirements in a timely manner. This full-time position offers insurance and 401k benefits, and the chance to become part of a rapidly growing company.

Duties & Responsibilities:

Review photos and work orders sent in by field technicians to ensure accuracy and compliance
Miscellaneous jobs, such as filing, copying, answering phones, etc., as assigned
Perform other duties as assigned

Skills Required:

Knowledge of standard office practices, including the ability to operate computers, email, and MS Office, with efficient keyboarding
Organized with the ability to multi-task and maintain a high level of attention to detail
Ability to provide outstanding customer service via phone and email correspondence with customers and field staff
Problem-solving and decision-making capabilities
Motivated self-starter with the ability to work independently with moderate supervision
Ability to meet deadlines in a busy environment

Experience and Education:

Experience in an office environment, preferred
High school diploma or equivalent

Physical Requirements:

Ability to sit and stay focused for long periods of time, with finger dexterity for keyboarding
Vision correctable to 20/20

Total Rewards:

Eligible for 401k after one year of employment
Eligible for health, dental, vision, and life insurance after an initial 60 days of employment
Eligible for paid holidays and paid vacation after qualifying continuous employment

Company Overview:

Cennox is a global company that provides comprehensive, centrally managed field services for our clients across a range of industries. Visit us at www.cennox.com to learn more.

Cennox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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