Offer summary

Qualifications:

Minimum 3 years of experience in administrative tasks., Experience in customer service and data entry., Proficiency in MS Office and report generation., Familiarity with Australian business operations is preferred..

Key responsibilities:

Create and update customer information in Sim Pro and liaise with clients via email.

Plan and manage vehicle servicing and coordinate with the service manager.

Submit vehicle insurance claims and maintain induction records.

Generate invoices and manage license records, including reminders for expiries.

Job description

Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)

What are we looking for?

Skills Required:

Minimum 3 years’ experience in administrative tasks
Experience in providing customer service
Experience in creating reports, invoices, and other documentation / data entry task
Proficiency in MS Office
Prior experience with a business operating in Australia or other western countries is preferred, but not essential

What will you do?

Create and update customers and sites in Sim Pro, liaise with clients via email to request all the required information (we have lots of current customers that need updates/have missing information)
Plan and manage vehicle servicing via Lynford’s online portal, and create outlook calendar invites and liaise with service manager to plan work accordingly
Vehicle insurance claim paperwork submission, coordination and follow ups
Induction register - Maintain and update a record of all technician and apprentice inductions, as well as information on portal access, instructions etc. within Sim Pro and excel spreadsheet.
Enter and maintain license records in Sim Pro – generating a monthly report of upcoming license expiries, set up reminders and follow up with techs for copies of new licenses – save new license info in Sim Pro and in relevant teams folders.
Generate and send invoices from completed and approved jobs, via email, portal upload
Cross check and transfer tech and apprentice leave from Xero into Sim Pro Schedule

Join the awesome team and enjoy these benefits & perks:

WFH
Medical, Dental Coverage and Life insurance from day 1 of employment
Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
Competitive salary package and annual appraisal
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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