Senior Product Manager | Hardware & Platform Administration

Position Summary

This is an opportunity to join a world-class product management team at ExtraHop and play an instrumental role in shaping our hardware and network sensor strategy. As a Senior Product Manager for Hardware & Platform Administration, you will take ownership of our sensor portfolio – including storage solutions and virtual appliances – along with the administration interfaces that enable customers to deploy, manage, and optimize their NDR environments.

This role offers an excellent opportunity to shape both the foundation and the management experience of our security platform while working with cutting-edge hardware and virtualization technologies. Join us in building the infrastructure that powers next-generation security visibility and detection capabilities.

Key Responsibilities

• Own the product strategy and roadmap for packet sensors, packet stores, and record stores that power our NDR platform
• Lead the development of platform administration capabilities, including system configuration, network settings, and access management
• Drive requirements for both physical hardware appliances and virtual/cloud-based sensor solutions leveraging major public cloud providers
• Lead SASE integration initiatives to expand platform capabilities and market reach to add to our best-in-market visibility
• Define and improve platform management experiences, including health monitoring, diagnostics, firmware updates, and system administration
• Enhance administrative workflows for packet captures, datastore management, and appliance settings, with a focus on scaling management across multiple sensors and environments
• Coordinate with OEM providers on hardware specifications, inventory management, and forecasting
• Build relationships with customers, prospects, and internal teams to gather requirements and validate product direction
• Translate technical platform capabilities into clear business value for customers and stakeholders
• Partner closely with engineering and UX teams to deliver intuitive and powerful platform management tools

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred
• 5+ years of product management experience, with significant focus on data center networking, hardware platforms, virtualization, or storage systems
• Knowledge of packet capture technologies, network sensors, or similar networking hardware
• Experience with enterprise system administration, network management interfaces, and platform configuration
• Understanding of authentication systems, user management, and access control frameworks
• Proven track record of successful product launches involving hardware or virtual appliances
• Strong analytical skills and data-driven decision-making capabilities
• Excellent communication skills with ability to translate complex technical concepts to various stakeholders

Preferred Qualifications

• Experience with network detection and response (NDR) or similar security technologies
• Knowledge of SASE architectures and integration approaches
• Familiarity with SAN/ESU technologies and enterprise storage solutions
• Understanding of cloud infrastructure and hybrid deployment models
• Experience with API design for platform administration and integration
• Background in network security, traffic analysis, or related fields
• Experience designing administrative UIs and system management workflows

The salary for this role is 150,000 -180,000 + bonus + benefits