Offer summary

Qualifications:

1-3 years of experience in data management or customer-facing roles., Proficiency in Excel/Google Sheets and data manipulation., Strong attention to detail and excellent organizational skills., Clear communication skills and a problem-solving mindset..

Key responsibilities:

Maintain and update partner data flows and ensure data accuracy across platforms.

Create visual analytic reports and dashboards for partners.

Respond to partner data requests and translate technical concepts into insights.

Collaborate with the Partner Success team to provide data-driven support.

Job description

Acelab is an innovative technology company in the Architecture, Engineering, and Construction (AEC) industry that's bridging the gap between building product manufacturers and design professionals. Our platform and solutions help streamline workflows, improve decision-making, and drive better outcomes for all stakeholders in the building process.

Overview

We are seeking a detail-oriented Partner Success Data Specialist who will play a vital role in maintaining our partner data ecosystem and delivering valuable analytics to our manufacturing partners. The ideal candidate is comfortable working with various data sets, has excellent organizational skills, is comfortable with customer-facing work, and can transform raw data into insightful reporting that drives partner success.

As the Partner Success Data Specialist at Acelab, you will be responsible for ensuring the accuracy and integrity of our partner data pipelines, while also creating comprehensive visual analytics that help our partners understand their performance and identify growth opportunities. This position will work closely with the Partner Success team to support our Building Product Manufacturers in maximizing value from our platform.

This role reports to the Director of Partner Success and offers growth opportunities as our partnership program continues to expand.

Key Responsibilities

Partner Data Management

Update and maintain data flows into lead pipelines for each manufacturing partner
Ensure data accuracy and consistency across multiple platforms (Hubspot, Airtable, internal admin tools)
Perform regular data quality checks and cleaning as needed
Implement and maintain data organization systems that scale with our growing partner base

Analytics & Reporting

Create comprehensive visual analytic reports for partners on a regular cadence
Develop insightful dashboards that highlight key performance metrics
Identify trends and patterns across partner data to inform strategic recommendations
Prepare custom data analysis to address specific partner questions or concerns

Tool Optimization

Become proficient in our tech stack: Hubspot, Excel/Google Sheets, Airtable, Tableau
Leverage AI tools like Claude to improve data analysis and reporting efficiency
Create visually appealing graphics and presentations using Canva
Recommend and implement improvements to our data management processes

Partner Support

Respond to partner data requests in a timely and accurate manner
Translate technical data concepts into partner-friendly insights
Support the Partner Success team with data-driven insights for partner meetings
Collaborate across departments to resolve partner data issues

Requirements

Required:

1-3 years of experience working with data management or in a customer/partner-facing role
Demonstrated proficiency with Excel/Google Sheets and data manipulation
Strong attention to detail and commitment to data accuracy
Excellent organizational skills and ability to prioritize multiple tasks
Willingness to learn new tools and technologies
Clear communication skills, both written and verbal
Problem-solving mindset and proactive approach to challenges

Preferred:

Experience with Hubspot, Airtable, Tableau, or similar tools
Background in customer success, customer experience, or account management
Familiarity with data visualization principles and best practices
Understanding of the AEC industry or building product manufacturing
Previous experience creating reports or dashboards for business stakeholders

Benefits

Opportunity to grow with a dynamic AEC technology company
Collaborative work environment with a focus on innovation
Professional development and opportunities to expand your skillset
Competitive compensation and benefits package
Chance to make a meaningful impact on our partner success program

If you're passionate about data, enjoy creating insightful visualizations, and want to help our partners succeed in the AEC industry, we'd love to hear from you!

Required profile