Offer summary

Qualifications:

2-3 years of B2B customer success or account management experience., Proficiency in Hebrew and high proficiency in English, both written and verbal., Strong analytical, communication, and presentation skills., Experience working with large Israeli enterprises such as banks and pharmaceutical companies..

Key responsibilities:

Manage and grow over 90 corporate accounts within the retail sector.

Build and maintain trusted relationships with strategic clients and identify new growth opportunities.

Monitor early signals of at-risk accounts and develop strategies to address client issues.

Collaborate with internal teams and stakeholders to drive revenue expansion and customer success.

Job description

Description

The B2B department at Gett is successfully leading over 8,000 business customers.

We are looking for a rock star Account Manager who will be the focal point for our strategic Corp existing accounts.

You will play a key role in driving B2B department revenue expansion by ensuring the adoption, retention, and growth of Gett Corporate customers while maintaining strong business relationships with our strategic clients.

The Account Manager will be measured by Retention & Growth and will own the full commercial, service, and operational aspects of each client's lifecycle at Gett.

The position requires 80% face-to-face meetings with clients.

This is a temporary position to cover for maternity leave.

Responsibilities:

Responsibility for M$ scale monthly revenue, and over 90 Corporate clients within the Retail sector.
Meet the company's budget targets by increasing SOW.
Identify new growth opportunities within existing accounts (branches, leads for new accounts).
Increase the number of active accounts and usage among existing clients.
Detect and monitor early signals of at-risk accounts and provide a path to resolve strategic client issues.
Develop trusted relationships with decision-makers from strategic accounts, and project management activities focused on generating long-term growth.
Gain insights for customer success function through data analysis.
Work closely with business stakeholders such: Global leaders, executive management, sales team, and marketing.

Requirements

Customer success/account management experience 2-3 years [B2B]- MUST
Strong execution orientation.
Working independently based on Targets and Goals, raising flags on time.
Ability to gain trust and confidence with different customers.
Ability to plan, while keeping a clear focus on deliveries.
Strong analytical skills.
Strong customer-facing and presentation skills.
Strong oral and written communication skills.
Strong ”Can Do” approach and Process Orientation.
Familiarity & experience working with the largest Israeli enterprises (Banks, Accounting firms, Pharmaceutical companies, etc.)
Hebrew speaker full proficiency -Must.
High English speaker with high written/verbal communication skills - an advantage.

At Gett, we’re committed to creating an inclusive, respectful environment where everyone feels valued and empowered to succeed. We believe that diversity drives innovation, and we’re proud to offer equal opportunities to all—regardless of age, race, gender identity, sexual orientation, disability, or any other characteristic. If you need accommodations during the recruitment process, please contact us at recruitment.il@gett.com ,and we’ll do our best to support you. Click here to view our privacy policy.

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