Offer summary

Qualifications:

Fluent in Slovenian and proficient in English, both written and spoken., Strong communication skills with a focus on customer service excellence., Ability to multitask in a fast-paced environment with attention to detail., Previous customer service experience is preferred but not mandatory..

Key responsibilities:

Provide outstanding customer support to Slovenian-speaking clients via phone, email, and live chat.

Resolve customer inquiries and issues efficiently to ensure a positive service experience.

Document customer interactions accurately in the company’s CRM system.

Collaborate with teammates to identify service improvements and participate in training sessions.

Job description

Embark on a transformative career journey with Patrique Mercier Recruitment JP! We are searching for enthusiastic Slovenian-speaking customer service representatives to join our dedicated team in the beautiful landscape of Greece. This role comes with a fully paid relocation package, enabling you to embrace a new cultural experience while enhancing your professional career. In this position, you will be responsible for providing exceptional support to our valued customers, addressing their inquiries, and resolving any issues they may encounter. If you are passionate about customer service and eager for an adventure in Greece, this opportunity is tailored for you!

Responsibilities

Provide outstanding customer support to Slovenian-speaking clients through various channels, including phone, email, and live chat.
Efficiently resolve customer inquiries and issues to ensure an excellent service experience.
Maintain a strong knowledge of our products and services to assist customers effectively.
Accurately document customer interactions in the company’s CRM system for future reference.
Work collaboratively with teammates to identify and implement service improvements.
Participate in training and development sessions to keep skills sharp and up-to-date.
Share insights and suggestions for enhancing customer experience and operational efficiency.

Requirements

Fluent in Slovenian, both written and spoken; proficiency in English is required.
Strong communication skills with a commitment to delivering exceptional customer service.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Previous experience in customer service is preferred but not mandatory.
Familiarity with CRM software and customer support tools is a plus.
Positive attitude, adaptability, and a willingness to embrace a new cultural experience.
Willingness to relocate to Greece.

Benefits

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.