Director, Product Management Coach

Become a part of our caring community and help us put health first
 

The Director, Product Management Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.

As we continue our journey to implement a Product Operating Model, we need to stand up a coaching team to help leaders and teams adopt a product mindset across TechStrat.  The leader of this coaching team needs Product transformation experience, technical experience and executive presence to drive a compelling vision for TechStrat.

We currently have a consultant team guiding us to stand up the Cloud product including the strategy, role expectations, processes and governance.  Once complete, the consultant will leave us with an established product, guidance how to activate and a customized roadmap to replicate this across TS products.  Humana will need a coaching team to take over and drive adoption at that time.

This leader will lead a team of 3-4 product manager coaches as well as a 5 member team of Agile coaches.

The Director, IT Product Management works with relevant Humana stakeholders to create, prioritize, and manage product iteration backlogs. Ensures final products meet IT and Humana standards and deliver maximum value to end-users. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy.

Position Responsibilities
•Creates a compelling vision for TechStrat’s Product Operating Model
•Defines the outcomes and goals for a Product Operating Model
•Aligns the Product Operating Model to TechStrat outcomes and strategy
•Develops a multi-year strategy and roadmap to achieve and mature TechStrat’s Product Operating Model
•Collaborates/advises/coaches/mentors/influences VPs, AVPs, Directors and Associate Directors in developing a Product Mindset as part of the Product Operating Model
•Establishes processes, standards, best practices and a governance framework for Product Management
•Effectively leads Organizational Change Management to activate the Product Mindset across TechStrat
•Leads a team of Product and Agile coaches
•Ensures federated resources in Product and Agile roles across TechStrat are effectively coached and mentored
•Measures performance and maturity of the TechStrat organization towards a Product Operating Model
 

Use your skills to make an impact
 

Required Qualifications

• •Highly skilled with broad technical experience
• •Experience leading product teams and product transformations
• •Demonstrated strategic and critical thinking
• •Excellent interpersonal and cross-functional organizational communication skills
• •Executive presence and the ability to influence senior technology leaders
• •Advanced Product subject matter expertise and competent to work at very high levels
• •Advanced education, knowledge, or understanding of Product Management
• •Familiar with Agile principles and practices
• •Bachelor’s degree in a technology field ​or equivalent, 8+ years of technical and 5+ years of management experience

Preferred Qualifications

• Master’s Degree

Additional Information

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#LI-Remote

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$184,800 - $254,100 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 05-29-2025

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.