Offer summary

Qualifications:

Minimum Diploma in Business, Engineering, or Marketing preferred., Previous experience in sales coordination is preferred., Proficiency in MS Office and CRM software is essential., Strong communication and interpersonal skills are required..

Key responsibilities:

Provide sales support to Sales Account Executives and handle customer inquiries.

Initiate outbound calls to potential customers and follow up on leads.

Achieve and exceed sales targets while maintaining customer relationships.

Collaborate with the sales team and assist in training new Sales Coordinators.

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Sales Coordinator (Work from Home), providing outstanding support to our renowned clients in the sales and marketing sector with outstanding service and professionalism.

Position

Sales Coordinator (Work from Home)

Key Responsibilities

To provide sales support to Sales Account Executive with team of coordinators for a set of customers assigned
To handle all incoming email and telephone sales enquiries. To follow up on quotations.
Initiate outbound calls to potential customers to introduce our products/services and generate leads.
Conduct follow-up calls to nurture leads and convert them into sales opportunities.
Present, promote, and sell products & services using persuasive communication skills.
Achieve and exceed weekly & monthly sales targets.
Follow up on leads generated through marketing campaigns or other sources.
Build and maintain strong, long-lasting customer relationships.
Collaborate with the sales team to identify new opportunities and cross-sell products/services.
To liaise with suppliers for quotations and price / delivery negotiations.
To attend monthly sales coordinator meetings involving all local and regional sales coordinators on issues pertaining to management updates, new solutions to improve customers' environment, and feedback from co-ordinators.
To assist in the training of new Sales Coordinators
To undertake other tasks as and when assigned from time to time.
To use CRM and ERP to manage accounts.

Job Requirements

Minimum Diploma, preferably in Business / Engineering / Marketing field or equivalent.
Previous experience in sales coordination is preferred.
Proven track record of successfully meeting sales as preferably over the phone
Self-motivated, result orientated with good interpersonal skill.
Skilled in negotiation, rejections and dealing with complaints
Proficiency in MS Office and CRM software is a must. Well versed in CRM systems. Candidate with experience with Netsuite and Microsoft Dynamics will be added advantage
Strong organisational and multitasking abilities.
Excellent communication and interpersonal skills.
Detail-oriented with a high level of accuracy in data entry.
Ability to work independently and collaboratively in a team.
Must have stable Internet connection