Offer summary

Qualifications:

3+ years of technical experience, Ability to troubleshoot Mechanical and Electrical Systems, Valid driver's license and good driving record, High attention to detail and ability to work independently..

Key responsibilities:

Installing, servicing, and maintaining Trew products at customer sites

Troubleshooting and diagnosing conveyor systems and material handling equipment

Providing technical support and training to customers and field technicians

Preparing and submitting work orders, expense reports, and timesheets.

Job description

The Field Service Technician is responsible for the installation, service and maintenance of Trew products while providing excellent service to customers. This is a travelling position.

This job is for you if...

You enjoy solving complex technical issues

Customer satisfaction is your driving force

You have high attention to detail and can work independently

You thrive in a fast paced and constantly changing environment

You'll be...

Troubleshooting and diagnosing conveyer systems and ancillary material handling equipment

Installing, modifying and repairing Trew conveyor equipment to ensure customer satisfaction

Providing technical and mechanical support to customers and other field technicians

Operating, monitoring and performing preventative maintenance on material handling systems

Recommending modifications, replacements, repairs and spare parts to customers

Identifying, escalating and exploring opportunities to improve the installation or repair procedures

Providing training to customers about product usage and maintenance

Adhering to current regulatory and safety requirements

Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales

Preparing, completing and submitting work orders, expense reports and timesheets

Travelling to job sites every week but home on weekends.

Specific Qualifications

3+ years of technical experience

Ability to troubleshoot Mechanical and Electrical Systems

Ability to lift and carry 50lbs.

Valid driver's license and good driving record

Credit for travel purchases that will be reimbursed

Trew EEO Statement Trew and its companies are an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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