Account Executive

What We Do:

At Autura, we’re revolutionizing the towing and recovery industry with cutting-edge software that makes a real difference for our customers. From towing service providers to local governments, our tools—like Towing Management Systems, ARIES Dispatch, and Impound solutions—are designed to simplify operations, boost safety, and drive success. Joining Autura means being part of a team that’s passionate about innovation, collaboration, and making the world a little safer and smarter every day. Ready to help us pave the way?

About the Role

:At Autura, we’re all about the team and looking for individuals who embody empathy, ambition, and a strong team spirit. Right now, we’re looking for a Payments Account Executive (Merchant Sales Representative) to become a key player in revolutionizing merchant success with our premier payment’s product, TowPay. This dynamic position melds outbound sales with strategic consultation, empowering you to elevate and expand merchant relationships. Your mission is to boost TowPay adoption, enhance retention, and ensure comprehensive merchant satisfaction. From initial outreach to seamless onboarding and beyond, you will lead merchants on a journey of success, utilizing your in-depth knowledge of payment solutions, a dedication to customer-centric service, and a tactical sales strategy that delivers results

.
What You’ll Be Doin

g:Sales & Business Developmen

• t:Engage potential clients through strategic research and outreac
• h.Deliver impactful TowPay demonstrations and manage the sales cycl
• e.Achieve sales targets and drive revenue growt

h.Onboarding & Trainin

• g:Guide merchants through a smooth onboarding proces
• s.Conduct tailored training sessions for effective TowPay adoptio
• n.Develop and implement customized onboarding plan

s.Merchant Relationship Managemen

• t:Cultivate long-term relationships as a trusted adviso
• r.Conduct regular reviews to monitor progress and address challenge
• s.Act as a customer advocate for continuous product improvemen

t.Retention, Growth & Platform Adoptio

• n:Monitor engagement and recommend strategies to optimize usag
• e.Identify opportunities for upselling and cross-sellin
• g.Implement initiatives to enhance retention and satisfactio

n.Support & Problem Solvin

• g:Quickly resolve merchant inquiries and issue
• s.Collaborate with internal teams to troubleshoot and solve problem
• s.Escalate critical issues for swift resolutio

n.Market & Product Expertis

• e:Maintain deep knowledge of industry trends and competitor product
• s.Understand merchant challenges and needs in the evolving marke
• t.Collaborate across teams to enhance the customer experienc

e.
About Y

ou:Requir

• ed:2+ years of experience in sales, customer success, or account management in payments within the SaaS indust
• ry.Proven track record of meeting/exceeding sales quotas and driving customer retenti
• on.Strong understanding of payments within the SaaS indus
• tryExcellent communication, negotiation, and presentation skil
• ls.Self-motivated, goal-oriented, and capable of working independent
• ly.Proficiency in CRM tools (e.g., Salesforce, HubSpot) and customer engagement platfor

ms.Preferr

• ed:Experience working with SMBs or merchants in retail, hospitality, or eCommerce secto
• rs.Knowledge of payment processing technologies and SaaS tren
• ds.Bachelor’s degree in business, Marketing, Communications, or a related fie

ld.
Who We Are & Benef

its:Autura is committed to providing modernized benefits and cultural pe

• rks.Competitive pay and annual performance rev
• iewsOption for 100% fully paid benefits package including health, dental, vi
• sion401(k) with a matching company contribu
• tionOpen Paid Time
• Off100% Remote

workAutura is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. We purposefully cultivate a workplace where team members can thrive authentically and tenaciously to innovate, grow, and achieve both individual and shared goals. We recognize that creating an inclusive environment requires continuous effort and a willingness to adapt. As we continue to grow, we will proactively adapt our practices to embrace the diverse future ahead, promoting a culture of opportunity for

all.
Equal Opportunity Empl

oyer:We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected st

atus.For California residents please review our privacy policy

• here.For this role, the base salary range is $55,000 - $65,000 + OTE. Total compensation also includes a competitive benefits package. A salary offer will be determined by several factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all team members pay and compensation programs regularly to ensure competitive and fair