Asthma Care Manager

Remote Opportunity

Bilingual Spanish Speaking required

PRIMARY FUNCTION

The Certified Asthma Educator (AE-C) is responsible for providing virtual asthma education to pediatric patients, families, and clinical teams. This role collaborates with Care Management teams, primary care providers, and payor partners to improve asthma self-management, medication adherence, specialty follow-up, and symptom and trigger awareness. The goal is to increase the quality of care, enhance patient self-management skills, and reduce preventable ER visits and hospitalizations through structured education and care coordination.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all of the duties that may be assigned.

Patient & Family Education

1) Conduct virtual asthma education sessions for pediatric patients and their caregivers.

2) Teach proper inhaler and spacer techniques, symptom monitoring, and trigger avoidance strategies.

3) Reinforce medication adherence and the importance of controller versus rescue medications.

4) Provide self-management strategies to reduce exacerbations and improve asthma control.

Care Coordination & Clinical Collaboration

5) Partner with Care Management teams and primary care providers to ensure coordinated asthma care.

6) Educate patients on the importance of routine specialty follow-ups with pulmonologists and allergists.

7) Identify high-risk patients with uncontrolled asthma and escalate for intervention.

Quality & Value-Based Care Initiatives

8) Support asthma quality measures such as medication compliance, follow-up visits, and self-management outcomes.

9) Collaborate with payor partners and quality teams to align on asthma care initiatives and track performance improvements.

10) Assist in implementing standardized clinical pathways for asthma management across practices.

Training & Community Engagement

11) Provide training to clinicians, medical assistants, and care coordinators on asthma management best practices.

12) Collaborate with schools, community health organizations, and PPECs to reinforce asthma education beyond clinic visits.

13) Develop and share patient-friendly educational materials and outreach efforts.

14) Completes documentation in the care management platform and electronic health record.

QUALIFICATIONS

EDUCATION:

Associate’s degree or higher in Nursing, Respiratory Therapy, Pharmacy, Public Health, Health Education, or Community Health, Medical Assistant or Social Work background. Bachelor’s Degree preferred.

EXPERIENCE:

• Minimum of 2 years of experience in asthma education, respiratory therapy, or care coordination.

• Experience in telehealth/virtual patient education preferred.

• Candidates must have at least 1,000 hours of experience in providing direct asthma education, management, or counseling to patients within the last five years.

LICENSURE / CERTIFICATION:

• Certified Asthma Educator (AE-C) required.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong understanding of asthma pathophysiology, treatment guidelines, and medication protocols.

• Excellent communication and interpersonal skills to engage with clinical teams, patients, and caregivers.

• Strong organizational and time management skills to coordinate patient outreach and education.

• Proficiency in electronic health records (EHR) and documentation.

• Knowledge of medical billing and health records maintenance.

• Knowledge of laws governing the protection of patients’ private health information.

TYPICAL WORKING CONDITIONS

• Non-patient facing

• Full time remote requires quiet workspace without distractions or interruptions while interacting with patients and caregivers.

• Must be U.S. based

• Indoor work, operating computer

• Sitting

OTHER PHYSICAL REQUIREMENTS

• Ability to sit for extended periods during virtual education sessions.

• Ability to speak clearly and engage patients and caregivers in an educational setting.