Virtual Medical Receptionist (Podiatry Experience)

Position Overview:

Health Express Clinics is currently seeking a dynamic and customer-focused Medical Receptionist Virtual Assistant (PODIATRY EXPERIENCE) to join our team. The ideal candidate will have experience in medical office administration, excellent communication skills, and the ability to thrive in a fast-paced virtual environment. As a Medical Receptionist Virtual Assistant, you will be responsible for providing top-notch administrative support to medical practices, ensuring seamless coordination of patient appointments and inquiries.

Responsibilities:

• Serve as the first point of contact for patients, physicians, and other healthcare professionals via phone, email, and online chat.
• Schedule and confirm patient appointments, ensuring accuracy and efficiency in appointment booking.
• Manage patient registration process, including verifying insurance information and updating patient records in electronic medical records (EMRs) or practice management software.
• Respond promptly and professionally to patient inquiries and requests for information.
• Coordinate with healthcare providers to ensure timely and accurate communication of patient information and scheduling changes.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines at all times.
• Assist with administrative tasks such as billing inquiries, insurance claims processing, and medical records management.
• Collaborate with other members of the virtual assistance team to provide comprehensive support to medical practices.
  
  
  

Qualifications:

• Proven experience as a virtual Medical Receptionist or similar role in a healthcare setting (Podiatry clinical setting)
• Excellent customer service skills and a friendly, professional demeanor.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
• Proficiency in using electronic medical records (EMRs) or practice management software.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a remote team.
• Familiarity with medical terminology and basic healthcare procedures.
• Technical Requirements
• Operating System: Windows 10 Pro at 32/64-bit - *Genuine
• CPU: Intel Core i5 8th gen and above or AMD equivalent
• Memory: at least 8GB RAM
• Power Backup (Power pack): Generator or UPS Preferred
• Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted
• Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
• Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)
• External monitor screen, 17,19 or 22 inch in size
  
  
  

Benefits:

• Independent Contractor position
• Compensation: $5/hr for the first 3 months and then $6/Hr afterwards.
• CST/PST/EST work schedule.
• HMO after 6 months of services
  
  
  

How to Apply:

• DO NOT APPLY FOR THIS POSITION, IF YOU DO NOT MEET TECHNICAL REQUIREMENTS
• SUBMIT Copy of the updated resume
• SUBMIT 1-Min LOOM VIDEO of self-introduction