Minimum of High School education, post-high school education preferred., At least 1 year of experience in a hotel or conference Catering/Sales Assistant role., Strong verbal and written communication skills., Excellent listening and problem-solving abilities..
Key responsibilities:
Set a professional and friendly tone in interactions with clients and team members.
Respond to client inquiries and manage communication effectively.
Prepare and distribute sales reports and client documentation accurately and on time.
Coordinate wedding/social blocks and manage related details post-event.
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Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 5 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
Collegiate Hotel Group® is seeking a Regional Sales Coordinator.
Job Duties And Responsibilities
Sets examples through a professional, friendly attitude towards clients and team members, timely response to clients and team members.
Receives and responds to requests for information and inquiries by responding directly to the customer or routing communication to the appropriate team member.
Extend quote rates to clients based on contracted flexibility of +/- 3 days.
Extend group blocks based on % occupancy and availability based on hotel size.
Manage sales business by composing and distributing correspondence, reports, or client documentation including but not limited to - BEOs, PACE Reports, Statistical Reports, and Resumes - based upon organizational practice, and policies.
Assists with completing daily/weekly/monthly reports.
Ensures all documents are completed accurately and on time and maintains digital sales records and filing system.
Manage Wedding/Social Blocks once contracted. This includes sending scheduled rooming list updates, resumes, overall coordination of rooms-only details, and post-event duties.
Creation of booking link
Detail rooms only groups
Coordinate with accounting to process deposits and record payments as entered in the deposit schedule.
Document communication with clients in Delphi by using the Outlook tool.
Monitor sales@ and forward on based on subject matter.
Other duties as assigned.
Education And Experience
Minimum of High School education, post-high school education preferred
Minimum of 1 year in a hotel or conference Catering/Sales Assistant role
Knowledge, Skills And Abilities
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Benefits/ Perks
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
Collegiate Hotel Group is an Equal Opportunity Employer.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.