Account Executive (12-month contract)

Position: Account Executive

Department: Accounts

Reporting to: Group Account Director

Location: Remote within Canada

Position Type: Full-Time, 12-month term contract

Hours: Monday – Friday, 9AM – 5PM (in your time zone, flexible hours)

If you crave a workplace that values your ideas, your growth and development and where you can learn from the best, then you're exactly who we're looking for. We're not interested in the status quo - we're here to shape the future of agrimarketing. And we know you share that passion too. 

As one of the largest ag-focused agencies in the world, we challenge people and brands to be more than they imagined. At our core, we’re a team of outperformers who are committed to growing ourselves, our colleagues, our clients and our business. We’re looking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients, employees and Think Shift. See a future for yourself at Think Shift? Keep reading! 

Summary 

You’re a relationship builder, a planner and a doer. You know how to drive client growth, lead major campaigns and keep projects moving without missing a beat. You thrive in fast-paced, evolving environments and bring clarity to competing priorities. You’re confident leading conversations with senior clients, from VPs to CEOs, and bring just the right balance of polish and humility. You know what you know, and you're hungry to keep learning.

Accountabilities 

35% Client Management: Own the relationship - Under Promise and Over Deliver

• Lead the discovery process with clients, collaborate with team members and embrace clients as partners, using their input to inform and inspire creative ideas.
• Effectively draft, present, sell and explain all agency work/proposals to clients.
• Clearly communicate client and agency deliverables, timelines and expectations.
• Ensure the Group Account Director and/or Chief Client Officer are involved in significant client meetings.
• Proactively grow existing client accounts to meet or exceed financial targets.
  
  

30% Project Management: Drive the bus

• Collaborate with project teams to develop big ideas and brand propositions, document meetings, write final drafts and drive them through to completion.
• Develop clear and detailed creative/project briefs to ensure internal teams are aligned on key account information, project requirements and strategic goals as needed.
• Manage projects from concept to completion: Open project tickets, scope and estimate work, organize kickoffs, develop workback schedules, track progress and ensure timely delivery and client satisfaction in collaboration with project and account teams.
• Lead project retrospectives before closing to address internal issues, drive accountability and share results with the client as needed.
• Contribute to a collaborative team environment and provide leadership to junior team members when required.
  
  

25% Administrative: Focus on getting the job done, not who’s going to get it done.

• Review and proof all production materials to ensure they're accurate, strategically aligned and error-free prior to client presentation.
• Support senior Accounts team members with outlining monthly projections, completing billing sheets, invoice approvals and client budget tracking.
• Monitor project scope and assess profitability by tracking hours and gross margin throughout each phase.
  
  

10% Communication Planning; Drive the process internally and with the client.

• Support senior Account team members in developing marketing, brand and digital strategies for assigned clients.
• Contribute to strategic planning by reviewing market research, analyzing competitor and category benchmarks from both a creative and strategic standpoint.
• Assist in building budgets and blocking charts for campaigns and plans.
• Actively participate in brainstorms by contributing to discussions—bring your ideas, not just your notepad.
  
  

WE'RE LOOKING FOR

Functional (Technical Skills)

• Bachelor's degree in business or marketing/communications, or a related field is preferred (An equivalent combination of education and experience will be considered).
• Minimum of 2 years of experience in an advertising agency or client management role.
• Experience managing a client portfolio with an annual budget of approximately $800,000 in Agency Gross Income (AGI), including independently managing at least $100,000 of that total.
• Proven ability to manage marketing projects from start to finish.
• Experience building or contributing to the development of marketing plans and account strategies.
• Skilled in supporting monthly projections and invoicing, tracking client budgets and conducting project retrospectives.
• Solid understanding of budgeting, financial tracking and business operations.
• Strong business writing and documentation abilities.
• Exceptional presentation and verbal communication skills.
• Ability to collaborate effectively with both internal teams and external clients.
• Understanding of marketing, sales, advertising, digital marketing and web development.
• Knowledge of the agricultural industry is a strong asset.
  
  

Behavioural (Soft Skills): Core Values of the Account Team

• Client Centric: Strong passion to do what it takes to grow client relationships, invest the time and effort to build equity and deliver value so as to become a trusted advisor.
• Hustle: Ability to think strategically and creatively, providing the client with a plan of action supported by new ideas or solutions that will help exceed client expectations and surpass internal goals. Create the great idea when they didn’t ask for it.
• Team Player: Strong team leadership skills, supported by a team-first attitude, volunteering to take on new clients or help a team member in need. Adding to the well-being of the agency’s culture is also a priority.
• Communication: Superb listening and communication skills. Listen to learn, assess what’s required, determine the necessary team to accomplish the task. Share the information they are required to know and build a solution the client approves.
  
  

Benefits 

Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:   

• Flexible remote work arrangements  
• Medical, dental and vision benefits coverage start day 1
• Life and travel insurance start day 1
• Unlimited wellness days so you can be at your best 
• 3 weeks of vacation  
• Celebrate your birthday with $150 and a PTO day  
• Semi-annual bonuses (based on company performance)   
• Professional development opportunities 
• Employee referral bonus  
• Annual company retreat 
  
  

Our Freedom with Responsibility Philosophy 

At Think Shift, we believe our unique culture and philosophies make us different in a good way. Our talented team of multi-disciplined creators and strategists have one thing in common: the drive to outperform and to help our clients do the same. 

We believe in providing guidelines for Think Shifters to operate within instead of putting up fences that can restrict true creativity and diversity of thought. With the freedom to operate in a way that best works for them, it allows everyone to bring their best selves to work. But with great freedom also comes great responsibility and the expectation of following through on what you say you’ll do. We understand this approach is not for everyone. Think Shift is for those who blaze the path for their own growth and challenge the status quo to find a better way. It’s for those who are committed to protecting, preserving and overall, enhancing what has been entrusted to them. 

We Want You to Be YOU! 

At Think Shift, we want everyone to feel comfortable bringing their complete and authentic selves to work. We believe that when individuals bring their unique experiences, backgrounds, knowledge, perspectives and self-expression to the collaborative process, our team becomes even more amazing. We are committed to fostering a diverse and inclusive workplace and welcoming talent from all backgrounds. As part of our stewardship commitment, Think Shift continually strives to create a culture of respect and fairness for all. 

If you require any accommodation or support during the recruitment process, please let us know.