Offer summary

Qualifications:

3+ years in business intelligence, market consulting, or a related role within the chemicals sector., Proficiency in Salesforce CRM and business intelligence tools., Strong background in customer success, account management, or consultative sales., Bachelor’s degree in Business, Economics, Chemical Engineering, or a related field is a plus..

Key responsibilities:

Act as the primary point of contact for assigned clients, ensuring satisfaction and retention.

Develop and implement strategies to grow business with existing accounts using consultative sales techniques.

Conduct quarterly and annual business reviews with customers and define relationship plans for top tier accounts.

Provide training and coaching to users to maximize value realization from business intelligence platforms.

Job description

The Business Intelligence Consultant will be responsible for managing client relationships, driving revenue growth, and ensuring long-term customer satisfaction. This role will work closely with our global sales and market consulting teams, focusing on strengthening relationships with existing clients, maximizing their investment, and expanding business opportunities.

Job Duties

Act as the primary point of contact for assigned clients, ensuring satisfaction and retention.
Develop and implement strategies to grow business with existing accounts using consultative sales techniques, achieving annual renewal rate and revenue targets.
Manage client renewals efficiently through Salesforce CRM, maintaining up-to-date customer records.
Conduct quarterly and annual business reviews with customers per the company service standards, define and execute a relationship plan for top tier accounts
Support clients in utilizing ResourceWise’s business intelligence platforms (OrbiChem360/ChemEdge360).
Provide training, development, and coaching to new and existing users to maximize value realization.
Serve as a thought leader, offering industry insights and best practices to clients.
Contribute to internal projects, including product enhancements, marketing initiatives, and strategic improvements.

Qualifications & Skills

3+ years in business intelligence, market consulting, or a related role within the chemicals, polymers, or commodities sector.
Proficiency in Salesforce CRM and business intelligence tools.
Strong background in customer success, account management, or consultative sales.
Ability to interpret complex data and translate it into actionable insights for clients.
Excellent presentation, negotiation, and interpersonal skills.
Fluency in English, other languages a plus
Familiarity with petrochemicals, fibers, plastics, or related commodities.
Bachelor’s degree in Business, Economics, Chemical Engineering, or a related field a plus.

Compensation And Benefits

Competitive salary which is commensurate with experience + performance-based commission/bonuses
Social premium contributions
Education Benefit after 1 year
PTO, company holidays, + more!

Required profile