Offer summary

Qualifications:

High school graduate or equivalent required., Two years of experience in a medical setting or insurance company is necessary., Experience in managed care is desired, with familiarity in CPT and ICD-9 coding preferred., Strong interpersonal skills and the ability to interpret medical guidelines are essential..

Key responsibilities:

Expedite administrative requirements and logistics for patient referrals.

Serve as a resource on referrals and insurance plan guidelines.

Utilize discretion and professional communication in all work experiences.

Make independent decisions while applying good judgment in patient care operations.

Job description

Where Kids and Families are Always First

MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We’re continually recognized as a ‘Top Children’s Hospital’ by The Leapfrog Group, an independent hospital rating organization.

FTE: 1.0, Shift: Day, Schedule: Monday-Friday 8am-5pm

Position Summary

The Referral Coordinator is responsible for expediting the administrative requirements of patient referrals between participating providers and patient health plans. The incumbent acts as a resource regarding referrals and insurance plan guidelines. This role requires the ability to interpret medical guidelines, benefits, policies and procedures in order to ensure the efficient operations of patient health care services.

Responsibilities

You will expedite administrative requirements and logistics
You will serve as a resource on referrals and insurance plan guidelines
You will apply discretion, good judgment, and professional communication to all work experiences
You will regularly utilize independent decision-making capacities and strong interpersonal skills

Requirements

High school graduate or equivalent
Two (2) years experience working in a medical setting or insurance company
Experience in managed care desired
Experience with CPT and ICD-9 coding, preferred

Why Mary Bridge Children's?

Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve
Award-winning: Named ‘Top Children’s Hospital’ for five years by the Leapfrog Group; physicians consistently named on ‘Top Doctors’ lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune
Growing:  New pediatric hospital facility and medical office building opening in 2026
Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
Employee-centric: MultiCare is consistently ranked among “America’s Best Employers by State” by Forbes
Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
Explore our services at marybridge.org

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

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