Learner Support Operations Assistant
Offer summary
Qualifications:
MSW intern with demonstrated excellence in previous internship, Strong organizational skills for managing multiple tasks, Excellent written and verbal communication skills, Basic data management and reporting skills..Key responsibilities:
- Provide administrative support to financial coaches and manage coaching materials
- Maintain tracking systems for team activities and assist with data entry
- Assist in preparing orientation materials and coordinating training schedules for interns
- Support communication between university partners and the Learner Support Team.
Job description
ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
Job Title: Operations Assistant -- Learner Support Team (LST)
Duration: 10 weeks
Location: Remote
Pay: $23.00 per hour
Job Description:
We are seeking a motivated and proactive individual to support ongoing projects within our Learner Support Team (LST). This role will provide an opportunity to gain hands-on experience in project management, resource development, and team collaboration. The assistant will report directly to the Senior Manager of Learner Support Operations and assist in various initiatives aimed at enhancing our internal capacity, with a specific focus on supporting our Financial Coaches.
Key Responsibilities:
Capacity Support for Financial Coaches: Provide administrative and operational assistance to financial coaches by:
- Managing and organizing coaching materials and resources
- Preparing documentation for financial coaching sessions
- Assisting with follow-up communications and resource distribution
- Supporting the development of financial literacy materials
Data Management and Operational Support:
- Maintain comprehensive tracking systems for team activities and outcomes
- Assist with data entry, verification, and organization
- Generate regular reports on key performance indicators
- Support document management and filing systems
- Help streamline operational workflows and processes
- Coordinate technology and resource needs for the team
Intern Onboarding Support for Fall 2025:
- Assist in preparing orientation materials for incoming interns
- Support the coordination of training schedules and resources
- Help organize documentation for onboarding processes
- Contribute to developing training modules and resources
- Assist with logistical arrangements for orientation sessions
- Support communication between university partners and the LST team
Qualifications
- MSW intern who has demonstrated excellence during their academic year internship with our organization
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
- Excellent communication skills, both written and verbal
- A proactive and adaptable attitude with a strong willingness to learn
- Ability to work independently and collaboratively in a team environment
- Interest in project management, resource development, and educational support
- Basic data management and reporting skills
- Attention to detail and commitment to accuracy
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
Required profile
Experience
Hard Skills
Other Skills
- Organizational Skills
- Adaptability
- Detail Oriented
- Communication