Office Manager & Lead Generation Specialist (ZR_23148_JOB)

This is a remote position.

Schedule:

• 20 hours/week), 9am-1pm New York time 
  

Client Timezone: US Eastern Time (EST)

Client Overview

Join a dynamic and growing VoIP telecommunications provider that’s revolutionizing business communications. This innovative company delivers cutting-edge voice technology solutions to diverse industries including hospitality, legal, and food service sectors. With a focus on quality service and customer satisfaction, they’re expanding their operations and seeking talented individuals to join their close-knit team.

Job Description

This is an exciting opportunity to play a pivotal role in a growing telecommunications company where you’ll combine strategic lead generation with essential operational management. You’ll have the unique advantage of developing expertise across multiple business functions while working directly with the company leadership. The position offers excellent growth potential, with the opportunity to expand from part-time to full-time based on performance. Working remotely, you’ll be part of a supportive team that values initiative, attention to detail, and creative problem-solving.

Responsibilities

• Drive business growth through targeted lead generation and qualification within specific industry segments
  
• Manage and optimize CRM systems to identify and nurture potential client relationships
  
• Handle VoIP helpdesk tickets and maintain professional email communication
  
• Oversee critical business operations including bill payments and deadline tracking
  
• Process customer orders through established systems
  
• Maintain and organize multi-platform login credentials
  
• Provide operational backup support during team absences
  
• Monitor and track month-end targets and key business metrics
  
• Coordinate team commitments and maintain efficient workflow
  

Requirements

• Proven organizational skills with strong attention to detail
  
• Experience with CRM systems and lead generation processes
  
• Basic understanding of VoIP technology and ticketing systems
  
• Professional written communication skills in English
  
• Self-motivated with ability to work independently
  
• Stable high-speed internet connection
  
• Dedicated quiet home office space
  
• Available during US Eastern business hours
  
• Comfortable with multi-tasking and deadline management
  
• Previous experience in administrative or operational roles preferred